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Sean Kim
Sean Kim at Puente Hills Hyundai

Sean Kim | Page 2

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.4
687 Reviews
4.4

687 Reviews

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687 Reviews of Sean Kim

October 30, 2025

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Employee Rating

Fast and knowledgeable personnel. Car wash was a plus. Very easy on line appointment. I liked it. More

by rchavez626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel

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Oct 30, 2025

Puente Hills Hyundai responded

Thank you for sharing your experience! We're glad to hear that Sean and Javier provided fast, knowledgeable service and that you enjoyed the convenience of our online appointment system. We appreciate your feedback and look forward to seeing you next time. - Mike L., General Manager

October 25, 2025

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Fantastic service at the Puente Hills Hyundai. The staff is friendly and there is a nice lounge to wait in. More

by lauraeluna304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel

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Oct 27, 2025

Puente Hills Hyundai responded

Thank you, laureluna304! We appreciate the 5-star review. Have a nice day. Let us know if you have any questions. Mike L. General Manager

October 15, 2025

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Employee Rating

The service manager has a lot to be desired. I will not return to this dealership until he is no longer there. More

by RONALDROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Javer Esquivel

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Oct 15, 2025

Puente Hills Hyundai responded

Ronald, I’m sorry to hear about your recent experience and that we fell short of your expectations. This certainly isn’t the level of service we strive to provide. I’d appreciate the opportunity to learn more about what happened so we can address your concerns directly and ensure it’s properly resolved. Please feel free to contact me at the dealership at your convenience — I’d like to personally make things right. - Mike L., General Manager

October 11, 2025

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Employee Rating

City of industry hyundai는 자동차도 최고 수준이고,. 정비도 최고이고, 청결하고,서비스도 매우 만족스럽습니다. I can not speak English well . Thank you very very much !!! More

by Yewon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charley Jeong , Joey Quintero

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Oct 14, 2025

Puente Hills Hyundai responded

Thank you so much, Yewon! We’re thrilled to hear that you were happy with your visit and that Charley, Sean, and Joey provided excellent service. We truly appreciate your kind words and are grateful you chose Puente Hills Hyundai. 감사합니다! - Mike L., General Manager

October 05, 2025

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Employee Rating

T hey are very good service mind to the customer all the time very thankful. More

by HYUNGENE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jae Lee

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Oct 07, 2025

Puente Hills Hyundai responded

We’re happy to hear Sean and Jae always take great care of you! Thank you for recognizing their dedication and for being part of the Puente Hills Hyundai family. - Mike L., General Manager

October 03, 2025

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Employee Rating

He had excellent experience in what he was going over when talking maintenance to me More

by GRAY.ANTHONY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel

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Oct 07, 2025

Puente Hills Hyundai responded

Thank you for the great feedback! We’re so glad our team provided excellent service and took the time to explain everything clearly. It’s wonderful to hear that their knowledge and professionalism made your experience such a positive one. - Mike L., General Manager

September 23, 2025

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Employee Rating

He is always welcoming, and take care of my car very thoroughly. I ask him to be my service representative whenever I book an appointment. More

by ELLIEK2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charley Jeong, Jae Lee

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Sep 26, 2025

Puente Hills Hyundai responded

Great review, we will share it with Charley, Sean, and Jae today. Have an awesome weekend. Mike L. General Manager

September 20, 2025

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Employee Rating

Very very disappointed! Sold a problem vehicle initially, but they can't find what the problem is More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 07, 2025

Puente Hills Hyundai responded

We’re sorry to hear you had a disappointing experience. We appreciate your feedback and will review this matter with our team. - Mike L., General Manager

September 16, 2025

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Employee Rating

My experience was poor to say the least. Service Advisor lacked communication in regards to my concerns and vehicle inspection. If a Service Advisor is too busy to communicate because of th More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 07, 2025

Puente Hills Hyundai responded

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Clear communication is a crucial part of the service experience, and we regret that we fell short in this regard. We’ll be reviewing this with our team to ensure better communication and follow-up moving forward. - Mike L., General Manager

September 16, 2025

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Employee Rating

Despite the late reservation, they were so kind and received the best service. It's a place I want to go again. More

by MSCJOHN707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel

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Oct 07, 2025

Puente Hills Hyundai responded

Thank you so much for your thoughtful feedback! Sean and I genuinely appreciate your kind words - it was our pleasure to assist you and make your visit a great one. We’re grateful for your trust and look forward to seeing you again soon. - Mike L., General Manager

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