687 Reviews
Write a Review687 Reviews of Sean Kim
August 26, 2023
I made an appointment to bring my 2021 Santa Fe in to fix a malfunctioning collision warning sensor. Wasted two days in the shop before they called and said they wouldn’t fix it because it was caused by an a malfunctioning collision warning sensor. Wasted two days in the shop before they called and said they wouldn’t fix it because it was caused by an ”external influence”, which made no sense because it wasn’t ever in an accident. When I came to pick it up they pointed to a small chip in the paint. I told them that was ridiculous then asked for a manager and he said he would investigate. A couple days later they tell me the sensors need to be adjusted not replaced, and adjustments aren’t covered after 12 months. What a monumental waste of time! Doing whatever they can to avoid fixing my problem! More
August 21, 2023
They do a great job but they are terrible with communication about when we can get our car back out what they are truly working on. I was pissed to have paid for every maintenance my car needed wh communication about when we can get our car back out what they are truly working on. I was pissed to have paid for every maintenance my car needed when I could had gotten my car sooner than later instead of wasting time charging an electric car since I drive a lot. And I also wasted money sooner than I planned on spending. More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
August 19, 2023
Excellent and very professional service! Definitely will come back for the next job. Great work 👏 Definitely will come back for the next job. Great work 👏 More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
August 15, 2023
Friendly service highly trained staff Number one customer service fast Clean will go back to get more service customer service fast Clean will go back to get more service More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
August 12, 2023
Very lazy, unhelpful and not knowledgeable. Car codes were cleared, rather than reaching out to corporate to fix the issue. Never heard anything about the dpsm. Service manager Shawn had every Car codes were cleared, rather than reaching out to corporate to fix the issue. Never heard anything about the dpsm. Service manager Shawn had every excuse in the book. Never ever ever returning. LAZY -10 stars. More
Other Employees Tagged: Angela service rep
August 12, 2023
Javer is always super helpful and very nice. The entire team there at puente hills Hyundai is awesome The entire team there at puente hills Hyundai is awesome More
Other Employees Tagged: Javier Olivares, Javer Esquivel
August 12, 2023
Puente hills Hyundai is No One(1) Puene hills Hyundai is No 1. Service Everything No 1. Thankyou~^^ is No 1. Service Everything No 1. Thankyou~^^ More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
August 11, 2023
Angela was very efficient, answered all my ? 's. Called me when svc done and scheduled a pick up at my home. Great cust svc. 's. Called me when svc done and scheduled a pick up at my home. Great cust svc. More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel

