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Sean Lal

Overview Reviews (17) Inventory (446)

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Sean Lal

Express Service Writer

Mccord's Vancouver Toyota

10455 Ne 53rd Street
Vancouver, WA 98662

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4.4

17 Reviews

Overview Reviews (17) Inventory (446)

4.4

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Sean Lal

August 21, 2026

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Every one was great. Loved the text messages that updated me on the progress. Thank you Loved the text messages that updated me on the progress. Thank you More

by elizabethmmerrill

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 21, 2026 -

Mccord's Vancouver Toyota responded

Knowing that the text updates kept you informed throughout your Crown Signia service means a lot to our team. We’re glad everyone helped make your visit a positive one.

August 21, 2026

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Overall, I had a positive experience with the Toyota dealership. My only concern is that an important filter needed to be replaced, but I was not notified by text while my vehicle was being serviced. Ha dealership. My only concern is that an important filter needed to be replaced, but I was not notified by text while my vehicle was being serviced. Had I received a message, I would have approved the replacement so it could have been completed during the same visit. Now I must schedule another appointment, which is difficult with my current work schedule. In the future, I would appreciate being contacted about any recommended maintenance before the service is completed. More

by docrich

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergey Gurskiy, Ayush Kumar, Elijah Diaz

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Aug 21, 2026 -

Mccord's Vancouver Toyota responded

Clear, timely communication is important to our service department. We’re sorry we didn’t notify you about the filter replacement on your RAV4 Hybrid while it was in for service. Knowing you’d like advance approval for recommended maintenance means a lot, and we share that preference for providing updates before any work is completed.

August 19, 2026

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Having a new car, it was really easy, check it out, change the oil, and I am on my way. change the oil, and I am on my way. More

by SHEAPSOK

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 19, 2026 -

Mccord's Vancouver Toyota responded

Your note about easy check-in highlights the straightforward process we aim for. We’re glad the oil change on your Toyota Corolla Hybrid went smoothly.

August 12, 2026

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You don’t have enough counter help, and the lines are too long so there long so there More

by patti.thomas.c

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 12, 2026 -

Mccord's Vancouver Toyota responded

Thank you for sharing your feedback. I’m sorry the wait times made your experience frustrating. Your feedback is important to us, and we truly appreciate you bringing this to our attention. We understand how important it is to be able to get in and out efficiently, and we’ll take your concerns seriously. I’d appreciate the opportunity to speak with you directly and learn more about your visit. Please feel free to call me at 360-360-4758. Lori Bonner Customer Relations Manager

August 10, 2026

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Always receive excellent service. DeAnna in sales is awesome....professional, helpful and fun! Shes taught me a lot about Toyota. Also I appreciate the car wash service; make the appo DeAnna in sales is awesome....professional, helpful and fun! Shes taught me a lot about Toyota. Also I appreciate the car wash service; make the appointment rewarding! More

by mdean86

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elijah Diaz , DeAnna Rogers

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Aug 10, 2026 -

Mccord's Vancouver Toyota responded

Your note about our sales team helping you learn more about Toyota underscores how we aim to combine expertise with a friendly touch. Knowing that the car wash on your Toyota Crown Signia made your appointment feel rewarding means a lot to our team.

August 08, 2026

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From checking in to checking out and everything in between, McCord’s is always very professional, efficient and friendly between, McCord’s is always very professional, efficient and friendly More

by ryan.torrez

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lori Bonner, Sergey Gurskiy, Ayush Kumar, Kathy Baker, Ray Brahm

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Aug 08, 2026 -

Mccord's Vancouver Toyota responded

Hi Ryan, Thank you for your review of our Service Department. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely, Lynn Quiding Customer Relations

July 31, 2026

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Everything was great. They did the work that was necessary with my approval. They are great to work with. They did the work that was necessary with my approval. They are great to work with. More

by overj1954

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 31, 2026 -

Mccord's Vancouver Toyota responded

Thank you for the review of our Service Department and Dealership. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely,, Lynn Quiding Customer Relations

July 30, 2026

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Made the entire process easy & really appreciate the video info from the service team describing the results of their inspection. video info from the service team describing the results of their inspection. More

by maureengriz

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2026 -

Mccord's Vancouver Toyota responded

It’s great to hear that Sean and our service team made the process easy for your Toyota Prius. We’re glad the inspection video helped clarify the results and kept you informed throughout. Thanks for sharing your feedback and we look forward to helping you again.

July 28, 2026

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You need more space for people to work that tall ramble is too small for work is too small for work More

by mark18416

Verified Customer

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Recommend Dealer

Yes

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July 28, 2026

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Came in to get an oil change. An appointment was made and it took over two hours for the job to be completed. If appointments are made for specific time frames by the customer and An appointment was made and it took over two hours for the job to be completed. If appointments are made for specific time frames by the customer and the dealership, then the dealership should be done in less than an hour from the time the appointment was made. A person can get a simple oil change in about 20 to 30 minutes elsewhere. More

by bill.wilkins

Verified Customer

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Jul 28, 2026 -

Mccord's Vancouver Toyota responded

Thank you, Bill, for taking the time to share your feedback. We sincerely apologize that your oil change took longer than expected, especially since you had scheduled an appointment with the expectation of a timely visit. We understand that your time is valuable, and we appreciate you bringing your concerns to our attention. We will share your feedback with our service team to help us improve our scheduling and communication processes. We appreciate the opportunity to serve you and hope we can provide a more efficient experience during your next visit. Lori Bonner Customer Relations Manager 360-360-4758

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