Ray Brahm
Ray Brahm at Mccord's Vancouver Toyota

Ray Brahm

Express Service Writer

Mccord's Vancouver Toyota

10455 Ne 53rd Street
Vancouver, WA 98662

Contact Me
4.3
19 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

22 yrs

Languages Spoken

English English

4.3

19 Reviews

Write a Review

19 Reviews of Ray Brahm

October 07, 2026

Dealership Rating
Employee Rating

David is amazing He is one of the star performers at the service department Once again he is amazing More

by redjacob123
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2026

Mccord's Vancouver Toyota responded

Thank you for the five-star rating and for praising David’s exceptional work. We’re delighted that David and our service department could deliver another positive experience for your Toyota RAV4.

October 07, 2026

Dealership Rating
Employee Rating

David is amazing 5 stars all around He’s one of the star performers and I enjoy his company More

by redjacob123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2026

Mccord's Vancouver Toyota responded

Hearing you enjoy David’s company and awarded us five stars means a lot to our service team. Our service department is here to provide that level of care for your Toyota RAV4.

September 27, 2026

Dealership Rating
Employee Rating

Audri was absolutely wonderful, she was knowledgeable, patient and courteous. She explained the issue with my car, when 2 other agents failed to do so. She made certain I was taken care of. She really tru More

by erin.allaway
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Audri Hart

Sep 28, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback and for your wonderful comments about Audri. We are so pleased to hear that she was knowledgeable, patient, and courteous, and that she took the time to explain the issue with your vehicle and make sure you were taken care of. I will be sure to share your kind words with her. I also wanted to let you know that I tried reaching you by phone and would appreciate the opportunity to speak with you about your experience and the concerns you mentioned regarding communication from our dealership. Please give me a call at your convenience. Thank you again for your feedback and for giving us the opportunity to recognize Audri’s efforts. I hope to speak with you soon. Best regards, Lori Bonner Customer Relations Manager McCord’s Vancouver Toyota 360-360-4758

September 19, 2026

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As always great work and great customer service and support exceptional have been with McCord Toyota for quite some years! Thank all involved. More

by aquaseashellter
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2026

Mccord's Vancouver Toyota responded

Thank you for trusting our team with the service on your Toyota Venza for so many years. Hearing that our work and support continue to exceed your expectations means a lot to us.

September 15, 2026

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Employee Rating

Last visit was for regular maintenance, and I was there for 3 hours because my contact failed to let me know the car was ready despite me reaching out multiple times. This is after the dealership replaced More

by chris.beaulieu
Service Price Transparency
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Recommend Dealer
No
Sep 16, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback, Chris. I’m sorry to hear about the frustration you experienced, especially having to wait three hours after making multiple attempts to find out whether your vehicle was ready. I’m also concerned to hear about your previous experience with the repair and the concerns you have regarding the part that was replaced. I understand how having multiple frustrating experiences can affect your confidence in our service department. I would appreciate the opportunity to personally review both visits with you and better understand what occurred. Please contact me directly at 360-360-4758. I would be happy to discuss your concerns and see how we can address them. Thank you again for bringing this to our attention. We value your feedback and the opportunity to improve. Lori Bonner Customer Relations Manager 360-360-4758

September 05, 2026

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I’m literally thankful the Vancouver Team! No extra work without asking me first. We all deserve to trust our mechanics; I trust the Vancouver Toyota Team implicitly. This time my brakes More

by ROXIEQUICK46
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 05, 2026

Mccord's Vancouver Toyota responded

Your comment that we never perform extra work without asking first means a lot to our service department. Knowing that your RX 350’s brake replacement was perfect and that you trust us implicitly is incredibly rewarding.

August 27, 2026

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Employee Rating

I’ve been looking for this car for quite a while was called and told they had one in stock. I went in price was fair. They gave me a really good price on my trade-in. It was a done deal to be totally ho More

by OUTOFTHebLUE1961
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Epperson

Aug 27, 2026

Mccord's Vancouver Toyota responded

Knowing you found our pricing fair and your trade-in offer competitive means a lot to our team. Our service department is pleased we could arrange the four-day trim replacement on your Honda Prelude.

August 22, 2026

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Employee Rating

Came in for oil change special was recommended wiper blades 3 months old ….NO Recomends hvac clean done in Feb. NO Nitrogen tire drain and fill Costco tires green valves on NO Coolant flush and fil More

by sampson117
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 22, 2026

Mccord's Vancouver Toyota responded

If you would like to discuss your experience, please call me and I'd be happy to look into your concerns on your visit. Sincerely, Lynn Quiding Customer Relations .360 253 5403

August 21, 2026

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Everyone keeps you in the loop during the whole time vehicle is gone it’s great More

by vroholt
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Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Mccord's Vancouver Toyota responded

Clear communication is at the heart of how our service department operates. Hearing that you felt informed while your Toyota RAV4 Hybrid was in service means a lot to our team. We’re here to keep you updated during every service visit.

August 08, 2026

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Employee Rating

From checking in to checking out and everything in between, McCord’s is always very professional, efficient and friendly More

by ryan.torrez
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2026

Mccord's Vancouver Toyota responded

Hi Ryan, Thank you for your review of our Service Department. We appreciate our customers here at McCord's Vancouver Toyota. Sincerely, Lynn Quiding Customer Relations

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