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Sean Lal
Sean Lal at Mccord's Vancouver Toyota

Sean Lal | Page 2

Express Service Writer

Mccord's Vancouver Toyota

10455 Ne 53rd Street
Vancouver, WA 98662

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of Sean Lal

July 26, 2026

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Employee Rating

You do great work in a timely manner. The rep. Was polite and kept me informed all the time. More

by davidwstedman
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Recommend Dealer
Yes
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Jul 27, 2026

Mccord's Vancouver Toyota responded

Thank you for the five-star rating! It’s great to know our representative provided timely service on your Toyota Tacoma and kept you informed throughout. We appreciate your feedback and look forward to assisting you again.

July 21, 2026

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Employee Rating

Definitely not as service oriented as when prior general manager was there. All calls go to voice mail. My last service appointment was not very helpful as the service writer (Sean) was very short and unw More

by AJASHLOCK4
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 21, 2026

Mccord's Vancouver Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Sincerely, Lynn Quiding Customer Relations 360 253 5403

Jul 22, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback. We are sorry to hear that your recent experience did not meet your expectations. I am reaching out again to ask that you please give us a call. We would truly appreciate the opportunity to learn more about your experience and work with you to get the answers you're looking for regarding your 2026 4Runner TRD Off-Road. Providing knowledgeable, responsive service is important to us, and we're disappointed to hear you felt your questions weren't fully addressed. While some questions about new vehicle features may occasionally require assistance from a sales specialist, we always want our customers to feel heard and helped—not passed from one person to another. Please contact me at your convenience. We'd welcome the opportunity to discuss your concerns and help restore your confidence in our dealership. Thank you, Lori Bonner Customer Relations Manager 360-360-4758

July 11, 2026

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Employee Rating

They are very helpful and easy to work with. Answered all my questions and never made me feel rushed. More

by MELISSA.WEEKS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Diaz

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Jul 11, 2026

Mccord's Vancouver Toyota responded

It’s great to hear our team was helpful and approachable from start to finish. We’re glad they could answer your questions and keep you from feeling rushed. Thank you for trusting us with your Toyota service and we look forward to your next visit.

July 09, 2026

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Employee Rating

This is where I bought my Tacoma and this is where I get it serviced. I appreciate the service videos and explanation of what it needs, what is recommended and what to keep an eye on. Thanks guys, keep up t More

by frank.gary
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2026

Mccord's Vancouver Toyota responded

Thank you for trusting us with your Toyota Tacoma purchase and service. Sean is glad the service videos and thorough explanations helped you understand what’s needed and what to watch. We look forward to keeping your Tacoma running smoothly. Sincerely, Lynn Quiding Customer Relations

June 28, 2026

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Employee Rating

I was happy with Sean and the work that Toyota repairmen did for my car! More

by MJMULARSKI
Recommend Dealer
Yes
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Jun 28, 2026

Mccord's Vancouver Toyota responded

We appreciate your feedback about Sean and our repair team’s work on your Toyota RAV4. It’s great to know your vehicle is running smoothly after service. We look forward to assisting you with any service needs.

June 11, 2026

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With 2 years of oil changes, but only at 5000 and 1000 miles. I am for changing every 6 months--time not mileage, This restriction does not fit my needs. More

by bergellis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Gurskiy, Kerrie Keesee, Gavin Epperson, Kathy Baker, Ray Brahm, Robin Del Rio, Elijah Diaz, Ruben Kalantaryan

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Jun 12, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback!We appreciate your comments regarding service intervals and understand your preference for time-based maintenance. Our service recommendations follow the manufacturer’s guidelines to help ensure your vehicle’s performance, reliability, and warranty compliance. However, you are always welcome to service your vehicle as often as you feel is necessary based on your personal driving habits and preferences.We truly value your business and look forward to serving you again in the future! Sincerely, Lori Bonner Customer Relations Manager Vancouver Toyota 360-360-4758

June 11, 2026

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Employee Rating

Very cooled, we didn’t know what was going on, we were notified by phone of our car was ready not in person. To busy to talk to anyone, even when we got our paper work. More

by vanhorn3233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 12, 2026

Mccord's Vancouver Toyota responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt disorganized and that communication during your visit did not meet your expectations. We understand how important it is to be kept informed throughout the service process, including clear in-person updates and having staff available to answer questions when you pick up your vehicle. It sounds like we fell short in providing that level of attention during your visit, and we apologize for the frustration this caused. Your comments will be shared with our team so we can review our communication and customer interaction processes, especially during busy periods, to ensure a better experience moving forward. We appreciate your business and hope to have the opportunity to provide you with a smoother and more personal experience in the future. If you don't mind giving me a call so we can go over this. Sincerely, Lori Bonner Customer Relations Manager Vancouver Toyota 360-360-4758

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