Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,744 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 13, 2026
Great sales staff…
I can no longer afford to have car
serviced there due to rising and greedy costs. It is unfortunate because I have always had my cars serviced at a Chevy dealer for nearly 40 years…
More
by Khawkkath
June 12, 2026
Everyone is always friendly and efficient and am pleased
with the work performed. I would recommend everyone to this dealership
More
by brenda
June 10, 2026
the service department was very helpful and informative.
My truck was in for oil and tire rotation and was done in an timely fashion.
More
by ralphmc1313
Employees Worked With
Dealership Inventory (141 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Test Drives
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
