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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,633 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 13, 2025
Shelly was great scheduling my appointment.
All service was performed on time at a reasonable price.
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by BruinsFan15
December 12, 2025
The service here is always top notch!
The staff is knowledgeable and courteous and they treat you very nicely.
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by Juanisidromendez
Employees Worked With
December 12, 2025
I had the wonderful pleasure of speaking with Shelley.
She is an asset to your dealership. Very curtesy friendly and professional all in one.
Great service team
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by Bri
Employees Worked With
Dealership Inventory (191 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Free WiFi
- Shuttle Service
- Cable TV
- Customer Lounge Area
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Television
- Vending Machines
- Free Loaner Cars
- Children's Play Room
- No Contact Transactions
- Authorized Accessories Store
- Instant Financing
- Vehicle Sanitization
- Home Test Drives
