Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 28

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
511 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.7

511 Reviews

Write a Review

511 Reviews of Sean Preston

February 09, 2022

Dealership Rating
Employee Rating

IT WAS GOOD AND I WELL COME BACK EVERY TIME THE PLACE WAS VERY CLEAN More

by TGLWYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , David Boyle, Stephanie Santiago, Keri Spencer, Chanin Yescas

January 26, 2022

Dealership Rating
Employee Rating

Excellent service! All needed services were well explained. Service manager was courteous and professional. Will definitely be having my car serviced with Toyota of Lancaster. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacia Delaney, Keri Spencer

January 20, 2022

Dealership Rating
Employee Rating

Dealership on time, very courtesy and super clean, outside appearance is excellent, great experience throughout More

by MPJDGOODMAN2169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

January 04, 2022

Dealership Rating
Employee Rating

Everyone at Lancaster Toyota was courteous and helpful. My car service was done professionally and on time. More

by Bemily82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Santiago, Chanin Yescas

December 29, 2021

Dealership Rating
Employee Rating

Great service representatives, always good quality work, very friendly and welcoming when I show up for service or maintenance. More

by BRANDON NILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Santiago

November 26, 2021

Dealership Rating
Employee Rating

Little to no communication, tried to return car back to us incomplete and a safety hazard, lied about promises made to use, told to clean animal fecal & urine without offering gloves or safety equipment. D More

by waynsecurity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Douglas Velasco , Teresa Caso

Dec 16, 2021

Toyota of Lancaster responded

Hi waynsecurity, We understand your frustration in dealing with this situation. It's challenging to deal with the invasiveness of Mother Nature. We also apologize for the Service Advisor not giving you the proper personal protection equipment to empty your vehicle when we realized what happened. However, we did have the car cleaned, sanitized, and repaired. Please contact our customer relations manager, Teresa Caso, at 661-952-2103 if you feel we did not return your vehicle to your satisfaction. We appreciate your business and wish you and your vehicle safe travels. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

November 18, 2021

Dealership Rating
Employee Rating

Great service. Timely and no extra charges for services or parts. Recommend work was appreciated More

by SCALLEN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 26, 2021

Dealership Rating
Employee Rating

It is the best place to have services for you car and buy Lancaster Toyata More

by BONILLA.MAGNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 21, 2021

Dealership Rating
Employee Rating

All the staff are friendly eager to help and explain all the necessary work to be done. More

by JUMICGAFF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Tom Grabbit, Stephanie Santiago, Keri Spencer, Chanin Yescas

September 12, 2021

Dealership Rating
Employee Rating

Very good service and Sean was wonderful to help me with the service. The waiting room was nice as it was clean and I enjoyed drinking a bottle of water. More

by GROSSBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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