Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 7

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
507 Reviews

Dealership Experience

21 yrs

Industry Experience

32 yrs, 2 mos

Languages Spoken

English English

4.7

507 Reviews

Write a Review

507 Reviews of Sean Preston

March 29, 2025

Dealership Rating
Employee Rating

The service is very bad, I pay to diagnose electric cable $ 240.00 and they don’t never found any problem. But if paying for the diagnose. Is crazy the customer service. More

by Juan Riega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. You can reach me at (661) 952-2103 so we can look into this matter further.

March 21, 2025

Dealership Rating
Employee Rating

Joe Garcia excellent service Chanin Yescas she is fenomenal overall, what a great service above and beyond More

by Felix soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez , Chanin Yescas, Joe garcia

Mar 21, 2025

Toyota of Lancaster responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

February 23, 2025

Dealership Rating
Employee Rating

Hello Lancaster Toyota! ….I want to say my experience with your service department was outstanding!…the staff there are polite, respectful and very courteous!…and the service More

by Raulv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

February 13, 2025

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Employee Rating

The dealer ship is nice to me and was very welcoming and respectful I loved it More

by Zabiullah
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 10, 2025

Dealership Rating
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Everything was as perfect as perfect could be. Quick, professional, personable. I could have done it myself. Glad I chose you More

by mccordronald
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2025

Toyota of Lancaster responded

Thank you for sharing your experience with us. We’re thrilled to hear that you loved our service and that it met your expectations. We can’t wait to welcome you back soon!

February 10, 2025

Dealership Rating
Employee Rating

Love that our Lancaster Dealership is so close to my place of business and always so accommodating. More

by sandra Avery
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mauricio

Feb 10, 2025

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

January 31, 2025

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Employee Rating

Service Mgr is the best I've ever encountered. Service personnel are friendly and extremely courteous and helpful. I will be back. More

by DeepDrive
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 31, 2025

Dealership Rating
Employee Rating

Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 23, 2025

Dealership Rating
Employee Rating

I was very pleased with my service experience at Toyota of Lancaster. Everyone involved did an excellent job. More

by rmanness595
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre , Chanin Yescas

Jan 23, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5 star review. We are happy to hear our staff provided you with a great experience. We look forward to assisting you next time you visit.

January 18, 2025

Dealership Rating
Employee Rating

Wonderful customer service. Sadly, not like American companies. Customer service means everything to this consumer. More

by DUANEWSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Toyota of Lancaster responded

Thank you for taking the time to share your experience with us and the community. We stand behind our customer service and we are happy that we were able to meet your expectations. We hope to welcome you back soon.

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