Sean Smith
Sean Smith at Niello Volvo Cars Sacramento
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Sean Smith | Page 2

Sales Client Advisor

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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5.0
23 Reviews

Dealership Experience

2 yrs, 4 mos

5.0

23 Reviews

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23 Reviews of Sean Smith

February 02, 2024

Dealership Rating
Employee Rating

Sean went out of his way to answer all of our questions and found some ways to sweeten the deal. It was fun working with him and we appreciated his knowledge and patience. Everyone we dealt with was pleasa More

by MSWEENDAWG53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2024

Niello Volvo Cars Sacramento responded

Thank you for your review and kind words for Sean! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

January 11, 2024

Dealership Rating
Employee Rating

I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t More

by BANKS4403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Rick Fuentes

Jan 12, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 05, 2024

Dealership Rating
Employee Rating

Sean and Justin were great! It was a low pressure (important) experience. Both were knowledgeable. More

by SUEEDUFFY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey

Jan 05, 2024

Niello Volvo Cars Sacramento responded

Sue, It's great to hear that Sean and Justin were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

December 17, 2023

Dealership Rating
Employee Rating

Great service with the Sales and Service Department. Overall, my car buying experience with Niello Volvo was the best so far compared to my last 4 car purchases from other local dealerships. The ser More

by EDMENOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc , Isahi

Dec 17, 2023

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 16, 2023

Dealership Rating
Employee Rating

Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More

by JASHELTON2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

November 24, 2023

Dealership Rating
Employee Rating

On our 3rd volvo from Niello. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. More

by Skmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard, Matthew Jeffery

Nov 26, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Congrats on your new Volvo, and let us know if we can be of any more assistance! TJ Upton General Manager tupton@niello.com (916) 245-2231

November 20, 2023

Dealership Rating
Employee Rating

Good dealership. I had a great buying experience. I had to have a piece replaced on the back bumper due to a scratch that happened in transit. That experience could h More

by HEIDIBOHNHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Nov 20, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Heidi, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

October 21, 2023

Dealership Rating
Employee Rating

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes
Oct 26, 2023

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

September 29, 2023

Dealership Rating
Employee Rating

Jesus did a great job to explain features of the new car. He also very responsible and very thorough. I definitely love to refer Jesus and Niello Volvo to my friends. More

by QIMING.HUANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Niello Volvo Cars Sacramento responded

Jesus is an awesome member of the team, and his work always reflects it! Thanks for the review!

September 08, 2023

Dealership Rating
Employee Rating

Sean, Andrew and Justin were so helpful and tailored the sale to my car buying needs! All of you at Niello made me feel so welcome and hydrated with snacks. Sean followed up with me every step of the way so More

by PAULALC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for the lovely review! We're thrilled to hear that you had such a positive experience with our team and that we made that year-long wait and drive down to Sacramento worth it! We hope you loved our snacks and felt energized for the drive back to San Francisco! If any questions arise about your new vehicle, please don't hesitate to reach out. Congratulations, happy driving!

Sep 13, 2023

PAULALC responded

Thank you again for the quality service! I will call if I have any concerns/questions.

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