Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 44

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

Write a Review

757 Reviews of Sean Thomas

February 10, 2024

Dealership Rating
Employee Rating

Helpful and quick. Appreciate the rides on Lyft. Sean was great. Thank you. Your personnel are very efficient and kind. More

by bpaltenghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our team offered prompt service and convenience with Lyft. Here at Dirito Brothers Walnut Creek Volkswagen, we value your kind feedback on our efficiency. Thanks!

February 07, 2024

Dealership Rating
Employee Rating

Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rosen, Sterling Daniels, Ron Simi, John Benitez, Kevin Hubert, Marina Felix, Erin Scordelis Scripillit, friendemic friendemic , Kyle Ritola, Don & Ron Dirito

Report | Print
Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

February 04, 2024

Dealership Rating
Employee Rating

Friendly, easy check-in and quick pickup at completion of work. A very clean facility. More

by ban-chan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Report | Print
Feb 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

It's heartening to hear about your smooth experience with the check-in and pick-up at Dirito Brothers Walnut Creek Volkswagen. We're glad you found our facility tidy as well. We always aim to maintain a clean, welcoming environment for our customers.

February 03, 2024

Dealership Rating
Employee Rating

Service Department did everything right. Called me to update my I.D. 4, and was ready for the drop off when I arrived. Stayed in touch with me during the time my vehicle was there, and the More

by pjl603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you taking the time to share your pleasant experience at Dirito Brothers Walnut Creek Volkswagen. Your praise will be shared with the Service Department team who facilitated an efficient update for your I.D. 4 and ensured timely service throughout your visit. Thank you for choosing us, it's always our goal to provide helpful information and exceptional help.

February 02, 2024

Dealership Rating
Employee Rating

the service is quick and nice. but unfortunately, the tire rotation is not free in the maintenance package More

by donald.hu
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Report | Print
Feb 06, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We appreciate your positive star rating and are pleased to know our Service Team provided you with quick and friendly service. We value your business with Dirito Brothers Walnut Creek Volkswagen and if you would like to discuss anything further, please do not hesitate to reach out to us.

January 31, 2024

Dealership Rating
Employee Rating

Our advisor was very helpful. He answered all the questions that my fiance had regarding my vehicle More

by sharon_delacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 01, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about the assistance from our team regarding your vehicle questions at Dirito Brothers Walnut Creek Volkswagen. We're glad we could help.

January 27, 2024

Dealership Rating
Employee Rating

What’s normally a little stressful, ended up being a pleasure. I was treated in a professional, but friendly manner. I would recommend your services to all VW owners. 👍👍👍 to Sean Thomas. More

by h.noll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive sentiments about Dirito Brothers Walnut Creek Volkswagen. Our team strives to provide professional and amiable service to all VW enthusiasts. Thank you for taking the time to share your experience with us.

January 25, 2024

Dealership Rating
Employee Rating

Very professional service, couldn’t be happier with the whole process , highly recommend them to friends More

by dthollenbeck
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Report | Print
Jan 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high recommendation of Dirito Brothers Walnut Creek Volkswagen. It's gratifying to hear about your positive experience with our professional service. Thank you for sharing it with us.

January 21, 2024

Dealership Rating
Employee Rating

Work was done as agreed although the price was high. Service aria was neat. and clean More

by KABSQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 22, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback concerning pricing and the cleanliness of our service area at Dirito Brothers Walnut Creek Volkswagen. Your satisfaction is what matters to us most.

January 18, 2024

Dealership Rating
Employee Rating

Service writers were very nice , service was quick and hassle free . Good communication . Good experience More

by vintagecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Report | Print
Jan 18, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind review about our service writers and efficient procedure at Dirito Brothers Walnut Creek Volkswagen. Clear communication is essential to us. Thanks again for sharing your good experience.

1
...
43
44
45
...
76

Dealership Inventory (196 Vehicles)

new 2026 Volkswagen Tiguan car, priced at $41,408
2026 Volkswagen Tiguan
new
Sandstone w/ Deep Black Roof exterior
Automatic
All-wheel Drive
$41,408
View Details
new 2026 Volkswagen Tiguan car, priced at $33,072
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
Front-wheel Drive
$33,072
View Details
new 2026 Volkswagen Jetta car, priced at $25,720
2026 Volkswagen Jetta
new
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
$25,720
View Details
new 2026 Volkswagen Tiguan car, priced at $45,784
2026 Volkswagen Tiguan
new
deep black pearl exterior
Automatic
All-wheel Drive
$45,784
View Details
new 2026 Volkswagen Jetta GLI car, priced at $37,366
2026 Volkswagen Jetta GLI
new
Pure White w/Deep Black Roof exterior
Automatic
Front-wheel Drive
$37,366
View Details
new 2026 Volkswagen Atlas car, priced at $48,612
2026 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
$48,612
View Details
View All Inventory