Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 56

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

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757 Reviews of Sean Thomas

June 28, 2023

Dealership Rating
Employee Rating

Top notch. Fast, convenient, communicative, respectful. They do what’s necessary/asked and nothing more, and they’re honest about what actually needs to be done More

by KAYHENDII
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix , Tim Luong

Jun 29, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to learn your experience with our Service Team was top-notch, fast, convenient, communicative, and respectful. Assisting is our top priority here at Dirito Brothers Walnut Creek Volkswagen and we are proud to have you as a valued customer.

June 25, 2023

Dealership Rating
Employee Rating

Thanks for taking care of my car Excellent service , surprised that all work was under warranty. Vw is the best More

by 2AAUTOBODY2015
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the kind review! Its great to know that our Service Team was able to take care of your vehicle and that is was all taken care of under warranty. If there is anything else we can do for you, do not hesitate to contact us here at Dirito Brothers Walnut Creek Volkswagen.

June 25, 2023

Dealership Rating
Employee Rating

Every person there is courteous and helpful. I felt welcomed and they showed genuine concern for the issue I had brought my car in for. More

by Nhayworth
Service Time
Recommend Dealer
Yes
Jun 25, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Its awesome to read that our entire team provided you with a courteous and helpful experience and genuinely cared about the issue you had. We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review and if you need anything else, please contact us.

June 24, 2023

Dealership Rating
Employee Rating

Staff makes effort to answer questions excluding possibility you’re just a number. Saying hello now to add up to 15 words. More

by RON.DECKER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jun 27, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We are always here to help at Dirito Brothers Walnut Creek Volkswagen and we look forward to any future visits.

Jun 27, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We are always here to help at Dirito Brothers Walnut Creek Volkswagen and we look forward to any future visits.

June 22, 2023

Dealership Rating
Employee Rating

Quick and accurate information. Helpful in resolving issues. Return car a quickly as possible. Customer orriented. More

by JKOT3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jun 23, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We are happy our Service Team was able to assist you with quick and accurate service for your vehicle. We thank you for your business.

June 22, 2023

Dealership Rating
Employee Rating

Quick and accurate information. Helpful in resolving issues. Return car a quickly as possible. Customer orriented. More

by JKOT3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jun 23, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We are happy our Service Team was able to assist you with quick and accurate service for your vehicle. We thank you for your business.

June 22, 2023

Dealership Rating
Employee Rating

Dirito Brothers staff and services are 1st Rate! I am very comforted when dealing with the staff and can absolutely depend on outstanding service. More

by jamesedmond7
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Terrance #`939

Jun 23, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Jamesedmond7, thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We are happy our Sales Team was able to assist you with such outstanding customer service. We thank you for your business.

Jun 23, 2023

jamesedmond7 responded

Thank you!

June 20, 2023

Dealership Rating
Employee Rating

the service is solid and the team is responsive to my questions. the cost of the service however is always the deciding factor on whether to bring my car into the dealership for service or not. this time More

by jaychristopher327
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jay, thank you for your business and feedback. We are pleased to learn that you received responsive service at Dirito Brothers Walnut Creek Volkswagen. Please feel free to let us know if there is anything else we can do for you.

June 17, 2023

Dealership Rating
Employee Rating

Excellent customer service. Friendly, polite, professional service dept team. Assisted me quickly and got me on my way. More

by LoveMyId.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to leave a great review. We are glad you're happy with our Service Team's excellent and friendly customer service and hope to see you again at Dirito Brothers Walnut Creek Volkswagen.

June 17, 2023

Dealership Rating
Employee Rating

Sean was friendly and courteous. He informed us of our qualification for a recall and how and what discount coupons we can use. Very professional, indeed! More

by MAREEZSD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 18, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind review of Dirito Brothers Walnut Creek Volkswagen. We are so glad that you had a courteous experience with our staff during your visit and it would be an honor to assist you with anything else.

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