Sergei Potapoff
Sergei Potapoff at Jackson Acura
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Sergei Potapoff | Page 2

New Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
412 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

Russian Russian

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5.0

412 Reviews

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412 Reviews of Sergei Potapoff

January 10, 2024

Dealership Rating
Employee Rating

Sergei was knowledgeable and a pleasure to work with. He was straightforward and friendly throughout the process. More

by johmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 19, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with Sergei. We're thrilled to hear that he provided you with knowledgeable and friendly service, making your experience straightforward and enjoyable. At Jackson Acura, we take pride in our team members who go above and beyond to ensure customer satisfaction! We truly appreciate your feedback, and it's always encouraging to know when our staff's efforts are recognized. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 04, 2024

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Employee Rating

Mr. Hammond helped me get into my new integra and the process was amazing as usual! More

by Nina Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Michael Cunningham, Reggie Hammond , Gloria Coleman

Jan 11, 2024

Jackson Acura responded

We sincerely appreciate you taking the time to share your recent experience with us. It's fantastic to hear that Mr. Hammond assisted you well with your new Integra, and that the overall process left you with a positive impression. At Jackson Acura, delivering exceptional service is at the core of what we do. Your feedback is truly valuable to us, and we are grateful for the opportunity to have been a part of your car-buying journey! If there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 03, 2024

Dealership Rating
Employee Rating

The people actually known their job because they’re professional and I work with anytime or any day of the week, the best of them all is that they care so much that they are ready to do anything just t More

by boniface forgor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Jackson Acura responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great experience at Jackson Acura, and we appreciate your kind words about our team. It's our goal to provide exceptional service, and we're delighted that you feel well taken care whenever you visit! If there's anything more we can do for you, please don't hesitate to reach out. We truly value your patronage, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

December 29, 2023

Dealership Rating
Employee Rating

Professional and efficient. Sergei is the best and the service department is great including the waiting room. More

by ethomas1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive feedback! It's wonderful to hear that Sergei and our service department continue to provide a great customer experience when you visit. We truly appreciate your kind words and your recognition. If there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to providing you with continued excellent service in the future. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

December 29, 2023

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Employee Rating

We just purchased our 4th MDX from Sergei P. It was a great experience! Sergei is the BEST! More

by dccook2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Jan 02, 2024

Jackson Acura responded

Thank you for being a loyal customer and choosing us for your fourth MDX purchase! Sergei's commitment to providing exceptional service is truly appreciated, and we're delighted to have him on our team. If there's anything else we can assist you with, please feel free to reach out. We truly value your continued trust and look forward to serving you for many more purchases to come. Thank you for choosing Jackson Acura, and congratulations on your new MDX! Warm Regards, Jackson Acura Team

December 29, 2023

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Employee Rating

Everyone was very friendly, Sergei was wonderful to work with. Took time to explain all the features on the car and how they worked. More

by Tj
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 02, 2024

Jackson Acura responded

We appreciate your positive feedback! It's fantastic to hear that our team, especially Sergei, provided you with a friendly and informative experience. Should you need any further assistance, please do not hesitate to reach out. We value your business and look forward to providing you with exceptional service in the future. Enjoy exploring the various features of your new car! Warm Regards, Jackson Acura Team

December 23, 2023

Dealership Rating
Employee Rating

Everyone we worked and talked with were friendly, customer service oriented, and professional. Jackson Acura was one of the best dealerships we've ever dealt with, there was no pressure to buy a car More

by lforsyth33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov , Garrett

Jan 02, 2024

Jackson Acura responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that everyone you interacted with was friendly, customer service-oriented, and professional. Providing a pressure-free environment is a priority for us, and we're delighted to know that you felt comfortable with our team. It's fantastic to hear that Jackson Acura stood out as one of the best dealerships you've ever dealt with. We truly appreciate your kind words and the trust you've placed in us. If there's anything else we can do for you, please feel free to reach out. We look forward to the opportunity to serve you again, and thank you for considering Jackson Acura for your automotive needs! Warm Regards, Jackson Acura Team

December 21, 2023

Dealership Rating
Employee Rating

Can't say enough about Sergei Potapoff. Was very helpful, professional and a pleasure to work with. He kept his word in every step of the purchase process. During my car search, I dealt More

by Fescobej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with Sergei and Jackson Acura! We're delighted to hear that Sergei was helpful, professional, and a pleasure to work with throughout the entire purchase process. We understand that navigating the car-buying process can be challenging, and we appreciate your acknowledgment of the professionalism at Jackson Acura. We strive to deliver excellent service to all our customers, and your feedback reaffirms our commitment to providing a positive and stress-free environment. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and wish you many enjoyable miles in your newly purchased vehicle! Warm Regards, Jackson Acura Team

December 20, 2023

Dealership Rating
Employee Rating

Place is clean, representative very respectful knowledgeable. Best of all the financial rate is lower than the credit union. Mr Sergei Potapoff made the process easy. I will definitely recomm More

by tristaclara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Jackson Acura responded

Thank you for sharing your positive experience with Jackson Acura! We're delighted to hear that you found the dealership clean, the representative respectful and knowledgeable, and the financial rates competitive. It's fantastic that Sergei made the process easy for you. We truly appreciate your recommendation to friends and family. At Jackson Acura, we strive to provide a seamless and enjoyable car-buying experience for our customers. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to assisting you or your loved ones in the future. Safe travels in your new vehicle! Warm Regards, Jackson Acura Team

December 15, 2023

Dealership Rating
Employee Rating

Smoothest car buying experience I have ever had. The salesperson Sergie was helpful and in constant communication with me. This was a an out of state purchase and even better than buying straight More

by Fescobej
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Dec 21, 2023

Jackson Acura responded

Thank you for sharing your positive experience! We're thrilled to hear that your car buying process with us was the smoothest you've ever had! It's fantastic to know that Sergei provided helpful assistance and maintained constant communication throughout the out-of-state purchase. We appreciate your trust in us, and we're delighted that your experience surpassed expectations. If there's anything else we can assist you with, please don't hesitate to let us know. Warm Regards, Jackson Acura Team

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