Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 43

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.8
747 Reviews
4.8

747 Reviews

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747 Reviews of Service Department

August 26, 2020

Dealership Rating
Employee Rating

My overall experience with the service department has allways been good I have just started to use my extened maintance plan and there was some disconect from what I thought the plan covered and what the More

by popeye1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham , Jennifer Becker

August 24, 2020

Dealership Rating
Employee Rating

We depend on the Subaru Services Department to keep our vehicle in tip top shape. We purchased a 2016 Forrester and it has turned to be as great as we had researched and meets all of our expectatio More

by Bettycarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon

August 24, 2020

Dealership Rating
Employee Rating

The folks ar Subaru of Jacksonville have always been prompt and accommodating regarding service. They deliver on time and with a smile. We've been bringing our 3 Subarus here for over 18 years. More

by Radman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon , Michael Berry, Gabriel Mulkey

August 24, 2020

Dealership Rating
Employee Rating

They sold me a car that I love!I dealt with a very They sold me a car that I love! I dealt with a very dishonest dealership in the past and dreaded going in to get my car serviced. I am confident t More

by Mleints
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Pitts, Danny Kane Jr

August 22, 2020

Dealership Rating
Employee Rating

The oil change and 12000 miles inspection was done pretty quick. Even able to refer me to a dent and paint guy. I was very impressed. More

by dgorjaczew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon , Michael Berry

August 21, 2020

Dealership Rating
Employee Rating

Was very disappointed! Just moved back to Jacksonville from West Palm Beach Fl. Was gone 18 months using a Subaru service there also bad experiences! Moved back to Jax, service at Subaru SO Jax has gone d More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 04, 2020

Subaru of Jacksonville responded

Hi DB. We messaged you and haven't heard back yet. We are so sorry to read this and sorry about your experience here. We'd like to followup with you and learn more. We take feedback very seriously and always try and learn from it. Can you message us your name so we can look up your visit and reach out?

August 19, 2020

Dealership Rating
Employee Rating

Very fast and efficient service. Outstanding staff! Pleasant visit in nice cool waiting area and free refreshments. My first service and I had excellent service. More

by Lmob2308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2020

Dealership Rating
Employee Rating

Another great experience at my favorite Subaru dealer. Quick, fast, efficient and friendly personnel. I always feel that they really want me to be happy and satisfied. More

by Happy1
Friendliness
Recommend Dealer
Yes

August 17, 2020

Dealership Rating
Employee Rating

I took my Outback in for routine maintenance. Gabe and Kevin were very helpful. My car was serviced quickly and I appreciate the drinks and snacks that were available. I also appreciate everyone wearing More

by Wise Guys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy, Gabriel Mulkey

August 15, 2020

Dealership Rating
Employee Rating

Routine Service This is my second Subaru that has been serviced by Fairfax Subaru. The service side seems to be very efficient taking me in as soon as I arrive. I l More

by jmcdanie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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