Service Department | Page 44

Great Service This dealership provides great service from the moment you check your car in until you pay your invoice. Service writers are knowledgeable and effici This dealership provides great service from the moment you check your car in until you pay your invoice. Service writers are knowledgeable and efficient, your car is ready on time (or even early), and the payment process is quick and efficient. First class all the way!! More

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I have a seventeen year relationship with this dealership, which has consistently rendered superior customer service and demonstrated care for the community it serves. Subaru of Jacksonville is an dealership, which has consistently rendered superior customer service and demonstrated care for the community it serves. Subaru of Jacksonville is an outstanding dealership that sells an outstanding product. It's well worth the drive from St. Augustine where I live. More

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Good people great service everyone is really nice good good good great great great super super nice place to go for Subaru very pleasant service exceptional good good great great great super super nice place to go for Subaru very pleasant service exceptional More

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I felt welcomed and well taken care of. The gentlemen that took care of me were patient with all questions and concerns I had, and took good care of my car. Thank you! that took care of me were patient with all questions and concerns I had, and took good care of my car. Thank you! More

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I am on my second Subaru Forester. I had the first one for 16 years and traded it in on a new 2019 Forester last June. Subaru of Jacksonville has always served me well. No long wait times. I would recomme for 16 years and traded it in on a new 2019 Forester last June. Subaru of Jacksonville has always served me well. No long wait times. I would recommend this dealership to everyone. More

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I appreciate the service manager, Russel, looking into my chipping paint issue. He handled it quickly and my car looks good as new. I will be returning. chipping paint issue. He handled it quickly and my car looks good as new. I will be returning. More

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Even after the manufacturer’s warranty expired, I have continued to take my 2016 Subaru Outback to this dealership for service because of their courteous and prompt handling of any problems I have experi continued to take my 2016 Subaru Outback to this dealership for service because of their courteous and prompt handling of any problems I have experienced with the vehicle. For instance, just recently Mike Needham, Service Manager there, was instrumental in having a problem with the blind spot monitor identified and fixed after a body shop AND an outfit specializing in diagnostics were unable to do so. More

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First check up of the car went very quick and efficiently. After the car was checked over Bruce Holmes came and helped us with learning several details of the car. He had us on the highway as well as the lot g After the car was checked over Bruce Holmes came and helped us with learning several details of the car. He had us on the highway as well as the lot going over all the details we were having problems with. Very knowledgeable and patient. It was greatly appreciated. More

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Extremely good service! They took care of everything I asked and found a couple of other things that were going bad and fixed them too. All in all, this was another very pleasant trip to the mechanic! asked and found a couple of other things that were going bad and fixed them too. All in all, this was another very pleasant trip to the mechanic! More

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They did not put my parking brake on after an oil change and tire rotation. I got back into the car after the service was complete and they just left the vehicle in neutral which could have been very bad if and tire rotation. I got back into the car after the service was complete and they just left the vehicle in neutral which could have been very bad if the vehicle started to roll. They also adjusted my seat without returning it to where I had it. Small inconveniences, and this happed the last time I brought the car here for service. More

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