Service Department | Page 7
Service Department
Subaru of Jacksonville
1717 St. Johns Bluff Road
Jacksonville, FL 32246
745 Reviews
Write a Review745 Reviews of Service Department
July 05, 2023
Mike and his team are to be commended for outstanding service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my sec service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my second scheduled service with SoJ and am blown away by their pride and professionalism! I even got lunch! Thanks again, Mike and Team! More
Other Employees Tagged: Mike Needham , Emily Billman
June 29, 2023
The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal and extremely kind. More
Other Employees Tagged: Danny Kane Jr, Mike Needham, Michael McClennon, Tommy Vergara, Mini Juarez-Melendez , Michael Berry
June 29, 2023
Mini and the ac technician so polite and professional. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. More
Other Employees Tagged: Mini Juarez-Melendez
June 23, 2023
Top notch service. Prompt, attentive and 30k Crosstrek service finished ahead of schedule. Well done, thank you. Also appreciated the coffee & snacks while waiting. Prompt, attentive and 30k Crosstrek service finished ahead of schedule. Well done, thank you. Also appreciated the coffee & snacks while waiting. More
June 09, 2023
Danny and staff did an amazing job taking care of my wife’s car. We are thrilled! wife’s car. We are thrilled! More
Other Employees Tagged: Danny Kane Jr
June 06, 2023
The service center was very friendly, helpful, and professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! More
Other Employees Tagged: Mike Needham, Mini Juarez-Melendez , Michael Berry
June 06, 2023
Mike Needham is always pleasant to deal with. Car was serviced and ready on time. Thanks for great customer service once again. Car was serviced and ready on time. Thanks for great customer service once again. More
Other Employees Tagged: Mike Needham
May 24, 2023
The Service Department members are very informative about how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take my vehicle to any other Subaru dealership because of the fact that this dealerships Service Department, including the Mechanics, are the absolute BEST! More
Other Employees Tagged: Mike Needham, Michael McClennon
May 20, 2023
Over the years, as a single woman, I've had some bad experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I' experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I'm given the details I need to make an informed decision. And above all, people are just plain nice! Thank you Suburu of Jax for years of outstanding service!!! More
Other Employees Tagged: Michael McClennon, Brad North
May 17, 2023
Service department is great. Very professional and helpful. Highly recommend this dealership for auto purchase and subsequent service needs. Very professional and helpful. Highly recommend this dealership for auto purchase and subsequent service needs. More
Other Employees Tagged: Finance Department, Parts Department, Michael McClennon, Anthony Horta, Ovidio Cirtina

