Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 7

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

Contact Me
4.8
747 Reviews
4.8

747 Reviews

Write a Review

747 Reviews of Service Department

July 08, 2023

Dealership Rating
Employee Rating

My first visit… I have nothing negative to say. Was pleased with the work done and was valued as a customer:) Done in a timely manner and communication was great… 5 stars! Thank you:) More

by sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jul 13, 2023

Subaru of Jacksonville responded

Thanks, sa! We are so happy you had a great first visit. Thanks for being part of our SOJAX family and trusting your Subaru with us!

July 06, 2023

Dealership Rating
Employee Rating

Professional, cordial, and on time. Finish work in the time they estimated and cost was very reasonable. More

by jblatval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr, Mike Needham

Jul 07, 2023

Subaru of Jacksonville responded

Thanks so much for the kind words about our Service team! We love having you as part of our SOJAX family!

July 05, 2023

Dealership Rating
Employee Rating

Mike and his team are to be commended for outstanding service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my sec More

by flodawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham , Emily Billman

Jul 05, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to care for your Subaru. We love having you as part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal More

by noraazizi
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to take care of your Subaru! We love having you as part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

Mini and the ac technician so polite and professional. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. More

by Kike0958
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mini Juarez-Melendez

Jun 29, 2023

Subaru of Jacksonville responded

We're so happy to read you had a great experience with Mini and the SOJAX team! Thank you for being part of our family and we look forward to seeing you again.

June 23, 2023

Dealership Rating
Employee Rating

Top notch service. Prompt, attentive and 30k Crosstrek service finished ahead of schedule. Well done, thank you. Also appreciated the coffee & snacks while waiting. More

by Jeff
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Subaru of Jacksonville responded

We're so glad we were able to give you a great experience, Jeff! Thanks for being part of our SOJAX family!

June 09, 2023

Dealership Rating
Employee Rating

Danny and staff did an amazing job taking care of my wife’s car. We are thrilled! More

by codycartledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

Jun 12, 2023

Subaru of Jacksonville responded

Thanks for the great review, Cody! We are so happy to read you had a great experience with our team. We look forward to seeing you again!

June 06, 2023

Dealership Rating
Employee Rating

The service center was very friendly, helpful, and professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! More

by Mikey16D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Mini Juarez-Melendez , Michael Berry

Jun 07, 2023

Subaru of Jacksonville responded

We're so happy to read about your awesome experience with our team! Thanks for being part of the SOJAX family!

June 06, 2023

Dealership Rating
Employee Rating

Mike Needham is always pleasant to deal with. Car was serviced and ready on time. Thanks for great customer service once again. More

by Ryan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jun 07, 2023

Subaru of Jacksonville responded

Thank YOU for trusting us to take care of your Subaru. We love having you as part of our SOJAX family!

May 24, 2023

Dealership Rating
Employee Rating

The Service Department members are very informative about how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take More

by Kimberly Somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon

May 24, 2023

Subaru of Jacksonville responded

Thanks so much for the great review and kind words about our team! We think they're amazing and we love that you do, too. Thank you for being part of our SOJAX family!

...
7
...

Dealership Inventory (388 Vehicles)

new 2026 Subaru Crosstrek car, priced at $36,865
2026 Subaru Crosstrek
new
MAGNETITE GRAY PEARL exterior
Automatic
All-wheel Drive
used 2019 BMW X5 car, priced at $30,427
2019 BMW X5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $53,777
2026 BMW X3
used
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $49,551
2026 Subaru Outback
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $31,782
2026 Subaru Forester
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2021 Subaru Forester car, priced at $25,827
2021 Subaru Forester
used
Sepia Bronze Metallic exterior
Automatic
All-wheel Drive