Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 7

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.8
745 Reviews
4.8

745 Reviews

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745 Reviews of Service Department

July 05, 2023

Dealership Rating
Employee Rating

Mike and his team are to be commended for outstanding service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my sec More

by flodawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham , Emily Billman

Jul 05, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to care for your Subaru. We love having you as part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal More

by noraazizi
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to take care of your Subaru! We love having you as part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

Mini and the ac technician so polite and professional. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. More

by Kike0958
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mini Juarez-Melendez

Jun 29, 2023

Subaru of Jacksonville responded

We're so happy to read you had a great experience with Mini and the SOJAX team! Thank you for being part of our family and we look forward to seeing you again.

June 23, 2023

Dealership Rating
Employee Rating

Top notch service. Prompt, attentive and 30k Crosstrek service finished ahead of schedule. Well done, thank you. Also appreciated the coffee & snacks while waiting. More

by Jeff
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Subaru of Jacksonville responded

We're so glad we were able to give you a great experience, Jeff! Thanks for being part of our SOJAX family!

June 09, 2023

Dealership Rating
Employee Rating

Danny and staff did an amazing job taking care of my wife’s car. We are thrilled! More

by codycartledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

Jun 12, 2023

Subaru of Jacksonville responded

Thanks for the great review, Cody! We are so happy to read you had a great experience with our team. We look forward to seeing you again!

June 06, 2023

Dealership Rating
Employee Rating

The service center was very friendly, helpful, and professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! More

by Mikey16D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Mini Juarez-Melendez , Michael Berry

Jun 07, 2023

Subaru of Jacksonville responded

We're so happy to read about your awesome experience with our team! Thanks for being part of the SOJAX family!

June 06, 2023

Dealership Rating
Employee Rating

Mike Needham is always pleasant to deal with. Car was serviced and ready on time. Thanks for great customer service once again. More

by Ryan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jun 07, 2023

Subaru of Jacksonville responded

Thank YOU for trusting us to take care of your Subaru. We love having you as part of our SOJAX family!

May 24, 2023

Dealership Rating
Employee Rating

The Service Department members are very informative about how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take More

by Kimberly Somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon

May 24, 2023

Subaru of Jacksonville responded

Thanks so much for the great review and kind words about our team! We think they're amazing and we love that you do, too. Thank you for being part of our SOJAX family!

May 20, 2023

Dealership Rating
Employee Rating

Over the years, as a single woman, I've had some bad experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I' More

by sqgardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon, Brad North

May 22, 2023

Subaru of Jacksonville responded

We're so happy we've been able to give you a better experience than years past and other dealerships. Thank you for trusting us and for being part of our SOJAX family!

May 17, 2023

Dealership Rating
Employee Rating

Service department is great. Very professional and helpful. Highly recommend this dealership for auto purchase and subsequent service needs. More

by Subaru JAX Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Subaru of Jacksonville responded

Thank you so much for the great review and 5-stars. We're so glad you have had such a great experience with our team. Thanks for being part of our SOJAX family!

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