Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 8

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.8
749 Reviews
4.8

749 Reviews

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749 Reviews of Service Department

June 06, 2023

Dealership Rating
Employee Rating

Mike Needham is always pleasant to deal with. Car was serviced and ready on time. Thanks for great customer service once again. More

by Ryan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jun 07, 2023

Subaru of Jacksonville responded

Thank YOU for trusting us to take care of your Subaru. We love having you as part of our SOJAX family!

May 24, 2023

Dealership Rating
Employee Rating

The Service Department members are very informative about how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take More

by Kimberly Somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon

May 24, 2023

Subaru of Jacksonville responded

Thanks so much for the great review and kind words about our team! We think they're amazing and we love that you do, too. Thank you for being part of our SOJAX family!

May 20, 2023

Dealership Rating
Employee Rating

Over the years, as a single woman, I've had some bad experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I' More

by sqgardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon, Brad North

May 22, 2023

Subaru of Jacksonville responded

We're so happy we've been able to give you a better experience than years past and other dealerships. Thank you for trusting us and for being part of our SOJAX family!

May 17, 2023

Dealership Rating
Employee Rating

Service department is great. Very professional and helpful. Highly recommend this dealership for auto purchase and subsequent service needs. More

by Subaru JAX Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Subaru of Jacksonville responded

Thank you so much for the great review and 5-stars. We're so glad you have had such a great experience with our team. Thanks for being part of our SOJAX family!

May 16, 2023

Dealership Rating
Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon, Brad North, Mini Juarez-Melendez , Michael Berry, Emily Billman, Russell Hyatt, Danny Kane Jr

May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 09, 2023

Dealership Rating
Employee Rating

Overall, we have been pleased with this dealership for service. Looked at a new car with Matt and appreciated his time. More

by elemenheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad North

May 10, 2023

Subaru of Jacksonville responded

We are so happy to read about your experience with our teams. Thank you for being part of our SOJAX family!

May 08, 2023

Dealership Rating
Employee Rating

Customer service was outstanding we only waited approximately 30 minutes without an appointment. We had just an oil change done. More

by Forresterkathy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

May 08, 2023

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

April 28, 2023

Dealership Rating
Employee Rating

My service was quick, professional, and personable. I got answers to questions about features in my new car. The waiting area is customer friendly. Thank you. More

by polakiewic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Subaru of Jacksonville responded

Thank you for the great review and for being part of our SOJAX family!

April 21, 2023

Dealership Rating
Employee Rating

Buying a new Outback was painless and no pressure. The dealership is clean, professional and orderly. I would definitely recommend both Subaru of Jacksonville and my salesman Sabina. More

by Jerry and Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sabino Martinez, Anna Woodward, Ryan Matthews , Ryan Munro, Alice O'Dwyer

Apr 24, 2023

Subaru of Jacksonville responded

Thank you so much for the great review and kind words, Jerry and Debbie! We are grateful to have you as part of our SOJAX family!

April 17, 2023

Dealership Rating
Employee Rating

Subaru of Jacksonville provides an amazing experience. The car you want is on the lot and the team helps you with efficiency and support. More

by lyongk86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Hernandez, Ryan Munro

Apr 18, 2023

Subaru of Jacksonville responded

Thank you for the kind words and 5-stars! We love having you as part of our SOJAX family!

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