Seymour Buchanan | Page 10

Excellent service, sales associate was professional and helpful, They respected my request, went above and beyond! helpful, They respected my request, went above and beyond! More

by Jesima Verified Customer Verified Customer

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Excellent experience except for the child of an employee who was running around unsupervised and who coughed directly in my face. Absolutely disgusted with the lack of follow up after speaking with the mana who was running around unsupervised and who coughed directly in my face. Absolutely disgusted with the lack of follow up after speaking with the manager. I have nearly 200 employees, and sit on the board of three local foundations and the state board of the American Cancer Society. Since the disgusting and shameful lack of concern that has been exhibited since the incident occurred, I have made it a point to share my unfortunate experience with everyone as an example of how careless some businesses are with covid precautions. You should be ashamed of yourselves. More

by VICBASILE Verified Customer Verified Customer

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Kudos goes out to Seymour Buchanan for making Treasure Kudos goes out to Seymour Buchanan for making Treasure Coast Lexus look good!!! I was initially quite disappointed and perturbed after dealing with Kudos goes out to Seymour Buchanan for making Treasure Coast Lexus look good!!! I was initially quite disappointed and perturbed after dealing with my sales Rep. However Semore noticed my disappointment w/ the service I had received and stepped up just as I was about to drive off. He asked if I had been satisfied… and if there was anyway he could do to assist… and he did! Semore took my car to the back ( had it washed, cleaned and corrected my tire pressure he noticed was off balance). Contrary to my sales Rep (won’t mention his name) who 1st had problems getting my info up on his computer page( for my car’s history and my appointment service request). He had quite a few customer service “no-no”. He checked my vehicle in but later informed me they did not have the parts at the time but to bring it back. Also”loaners “are limited. I really felt he could have done better in trying to win my business as I had mentioned to him that I was a previous customer of Lexus of Pembroke Pines and Lexus of North Miami and just moved to the Treasure Coast; Won’t get in to details here, but they just lost my business Btw: this is my 3rd Lexus vehicle and I’ve never taken my Lexus Vehicle anywhere else other than the Lexus dealer for service or collision 💥. I am a very loyal customer when the service is good and the price is fair. If o do return sometime in the future it wld be only because of Semore giving their service department a glimpse of hope for successful customer service. But then again, he isn’t even in service, he’s in sales; just happened to be passing through… Thank Semore More

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I initially spoke with Jen who was very pleasant but was out of office and I was assigned to Carlton Duncan. Carlton is a consummate professional and was very attentive and addressed all questions. If you'r out of office and I was assigned to Carlton Duncan. Carlton is a consummate professional and was very attentive and addressed all questions. If you're looking for a hassle-free, non-pushy car buying experience, then look no further, ask for CARLTON! Special mention goes out to Seymour Buchanan who also went above and beyond (even though it was not his sale) in assisting me with retrieving items from my car that i traded-in.after it had already been moved into the shop. Treasure Coast Lexus is doing business the right way, keep up the good work guys! More

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great price, service, and delivery great price, service, and delivery grt grt grt grt grt grt grt grt grt grt grt grt grt grt grt and delivery grt grt grt grt grt grt grt grt grt grt grt grt grt grt grt More

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This dealership is clean and offers a nice, open layout. Prompt service and friendly staff make working with them easier than other dealerships. Service department experience has also been smooth. I’m happy Prompt service and friendly staff make working with them easier than other dealerships. Service department experience has also been smooth. I’m happy to recommend Treasure Coast Lexus. More

by TRISH Verified Customer Verified Customer

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Great people! Great place! They really want your happiness above theirs! It shows by how the listen to the client and understand what they want. happiness above theirs! It shows by how the listen to the client and understand what they want. More

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This is my second time purchasing a vehicle from Treasure Coast Lexus. Working with Sales Associate Seymour was once again a pleasurable experience! Seymour is a professional: low-key, personable, and ver Coast Lexus. Working with Sales Associate Seymour was once again a pleasurable experience! Seymour is a professional: low-key, personable, and very knowledgeable about the Lexus offeringsl Seymour worked closely with me to determine my needs and then expertly shepherded the entire process from the moment I walked in the showroom until I drove off in my new Lexus. I also had dealings with Anthony, Rafael, Hope, Diane and Steve - all exemplary in their particular areas of expertise and living up to their reputation in providing World Class Service. Please consider Treasure Coast Lexus should you be in the market for a vehicle - they won't disappoint! More

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Staff very professional and courteous. Any concerns I had was addressed promptly. Salesman not pushy at all. Overall, had a great experience. was addressed promptly. Salesman not pushy at all. Overall, had a great experience. More

by PRIMROSEBECKLES Verified Customer Verified Customer

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The dealership staff from sales to administration were great. I needed certain features and they listened great. I needed certain features and they listened More

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