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Shadi Darwich
Shadi Darwich at Mercedes-Benz of West Covina

Shadi Darwich | Page 2

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.3
92 Reviews
4.3

92 Reviews

Write a Review

92 Reviews of Shadi Darwich

April 04, 2026

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Employee Rating

Ryder is truly amazing at what he does. He made purchasing so easy. He knew what I was looking for and got it for me. I will keep buying from him no matter what. 10/10 service all around. More

by kjmuller41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryder

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Apr 04, 2026

Mercedes-Benz of West Covina responded

It’s wonderful to hear our team made buying your new Mercedes-Benz GLB 250 effortless. Shadi will be thrilled to know how much you enjoyed the experience. Thank you for your loyalty and we look forward to assisting with your next purchase.

March 17, 2026

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Employee Rating

I get good, reliable service from Mercedes Benz os West Covina. I'm happy with their service. More

by oscar.omar.orozco.nasta82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Mar 17, 2026

Mercedes-Benz of West Covina responded

Thank you for trusting us with your C-Class service. It’s great to know our team’s reliable care has you feeling happy. We look forward to welcoming you back soon.

March 10, 2026

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Employee Rating

Bought a Mercedes Benz G63 AMG, 2019, certified preowned. It was leaking oil in multiple area. waited from Dec 27, 2025 to Feb 11, 2026 for the completion of fixing the problem. Car was not fixed befo More

by taekimdpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer

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Mar 14, 2026

Mercedes-Benz of West Covina responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 05, 2026

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The best dealership. This is my 4th car from this dealership. Great customer care from them More

by SUSIGRODAN26
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 05, 2026

Mercedes-Benz of West Covina responded

Thank you for choosing us for your fourth Mercedes-Benz. Shadi is grateful for the opportunity to provide attentive care during your new CL-Class purchase. We look forward to serving you again.

February 26, 2026

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Employee Rating

Their service was excellent and they are very welcoming, I don’t speak so much English,but they are helped me find translator ,it was great. More

by huijunchen1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Feb 26, 2026

Mercedes-Benz of West Covina responded

Thank you for trusting our service team with your Mercedes-Benz CLE 300 and for sharing your experience. We’re happy that we could provide a translator to make communication easier. We look forward to welcoming you back anytime.

February 24, 2026

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Employee Rating

Everything went so smoothly, Shadi was so incredibly helpful, I absolutely love my new car!! More

by iglesias.ashley28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 24, 2026

Mercedes-Benz of West Covina responded

Thanks for sharing your feedback. We’re glad Shadi guided you seamlessly through the process and that you’re loving your Mercedes-Benz GLB 250.

February 21, 2026

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Employee Rating

The process of service was super easy convenient and they were a very accommodating and took care of all my issues in a very timely prompt manner. I definitely recommend West Covina More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

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Feb 21, 2026

Mercedes-Benz of West Covina responded

We’re delighted the service process for your Mercedes-Benz GLS 580 was smooth and convenient. Thank you for recommending us after we addressed your concerns promptly and accommodated your needs.

February 21, 2026

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Employee Rating

The service was excellent and superior and a very knowledgeable, young man. My car was finished in record time More

by MSRUTHWILLIAMS1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

Report | Print
Feb 21, 2026

Mercedes-Benz of West Covina responded

We appreciate your feedback and are glad our service on your Mercedes-Benz stood out. Jason is thrilled his expertise made a difference and that the work was completed so quickly. We look forward to helping you again.

February 12, 2026

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Employee Rating

Was awesome experience and the person I meet his name is George. He was very nice and cool guy and he helped me a lot. More

by Mimilightt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , George

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Feb 12, 2026

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with our service team. We’re delighted to hear your GLB 250 visit was so helpful. We look forward to welcoming you back soon.

February 12, 2026

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Employee Rating

Great service, and extremely fast. Clean waiting area with water coffee and snacks. Overall great experience. More

by eve.manukyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 12, 2026

Mercedes-Benz of West Covina responded

Thank you for highlighting our swift service and the tidy waiting area stocked with water, coffee, and snacks. We’re thrilled your visit lived up to your expectations. Thank you for choosing Mercedes-Benz.

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