Shadi Darwich
Shadi Darwich at Mercedes-Benz of West Covina

Shadi Darwich | Page 2

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.2
115 Reviews
4.2

115 Reviews

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115 Reviews of Shadi Darwich

July 07, 2026

Dealership Rating
Employee Rating

Thank you MB W Covina for a great experience! Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry More

by BOOKANDREAPRINCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2026

Mercedes-Benz of West Covina responded

It’s great to hear our sales consultant went above and beyond by delivering your new Mercedes-Benz right to your doorstep. We’re also glad our finance associate explained all your options clearly and handled the paperwork quickly. Thank you for sharing your experience; we look forward to welcoming you back soon.

July 06, 2026

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Employee Rating

No interaction with me. In a hurry to take care of anyone who came in and forgot about me. No instructions on how to More

by mjilling1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 09, 2026

Mercedes-Benz of West Covina responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to us at your convenience.

June 27, 2026

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Employee Rating

Sales man didn’t know details of the vehicle, why it had 4k extra miles, if it had a digital key or not. Did not walk me through how to use the vehicle or activate drivers assist Finance team didn’t give More

by adri.wagner92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roberto Quiroz

Jul 01, 2026

Mercedes-Benz of West Covina responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 25, 2026

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Employee Rating

The Best Roy alway take care of me, he is amazing,he sure get a Raise More

by key4567ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service team takes such good care of you. We’ll share your praise with everyone and look forward to caring for your Mercedes-Benz C-Class again soon.

June 23, 2026

Dealership Rating
Employee Rating

Nice and clean facility. The service advisors from my point of view were all professional and courteous and extremely helpful and I wouldn't want to go anywhere else. Road h More

by elalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Mercedes-Benz of West Covina responded

We’re thrilled that our clean facility and professional, courteous advisors made your EQB 250 service experience so positive. Shadi and our service team appreciate your feedback and look forward to assisting you again.

June 20, 2026

Dealership Rating
Employee Rating

Zaryab is an awesome salesman. He’s knowledgeable about the product and delivers upon his promise. As a repeat client we’re happy he’s earned our business. Additionally, your showr More

by mitch.hayes.allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zaryab Choudhry

Jun 20, 2026

Mercedes-Benz of West Covina responded

Thank you for choosing us again for your Mercedes-Benz EQS 450+. We’re glad our knowledgeable team met your expectations and that you enjoyed our showroom, selection, and freshly washed vehicles. We look forward to many more years together.

June 18, 2026

Dealership Rating
Employee Rating

The people were very helpful and friendly. I highly recommend this dealership to anyone! People here are ready to answer all your questions. More

by omidmdc2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

Mercedes-Benz of West Covina responded

We’re thrilled our team provided friendly, helpful guidance and answered all your questions when you purchased your used EQE 350. We appreciate your recommendation and hope to assist you again soon.

June 14, 2026

Dealership Rating
Employee Rating

Great service and responsiveness. Would highly recommend. There size allows them to get anything. Service superb More

by ALTMANGREGORY
Recommend Dealer
Yes
Jun 14, 2026

Mercedes-Benz of West Covina responded

It’s wonderful to hear you recommend our service. We’re pleased our responsiveness and size allowed us to deliver superb results. Enjoy every mile in your new Mercedes-Benz G-Class.

June 09, 2026

Dealership Rating
Employee Rating

Very good service thank you so much, guys nice customer service thank you thank you so much More

by MIKE07161979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rabee Hattar

Jun 09, 2026

Mercedes-Benz of West Covina responded

We appreciate hearing that our team delivered excellent service. It’s rewarding to know our efforts for your Mercedes-Benz GLB 250 left you satisfied. Shadi and Rabee are grateful for your kind feedback.

May 31, 2026

Dealership Rating
Employee Rating

I really enjoy Mercedes-Benz of Wedt Covina and have always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! More

by KENZIE_GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Mercedes-Benz of West Covina responded

We appreciate your 5-star rating and are pleased our team made servicing your GLC 300 effortless. We look forward to assisting you again.

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