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Shana Jefferson
Shana Jefferson at Banister Ford of Marlow Heights
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Shana Jefferson | Page 2

Sales Professional

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.4
28 Reviews
4.4

28 Reviews

Write a Review

28 Reviews of Shana Jefferson

February 19, 2023

Dealership Rating
Employee Rating

The service is top notch and the company honored the warranty for the vehicle after detecting abnormal wear and tear on brakes and rotors. More

by KFORD1091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Feb 20, 2023

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

February 14, 2023

Dealership Rating
Employee Rating

Shanna was helpful and she did all she could to get me into the vehicle I wanted at the price I wanted!! More

by LAMBBAYLEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Helpful
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Feb 24, 2023

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We are happy to know that our team could be of service to you! Thank you for choosing The New Banister Ford of Marlow Heights!

January 03, 2023

Dealership Rating
Employee Rating

Fast, professional and personable service! Glad I came to this dealership to purchase my new car! More

by snicole.mcdowell1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chen Anasoh - 5 stars

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Jan 18, 2023

Banister Ford of Marlow Heights responded

We are happy to know that you had a pleasant customer experience! Thank you for choosing The New Banister Ford of Marlow Heights!

January 01, 2023

Dealership Rating
Employee Rating

Everyone was was very interested in helping me make an informed decision. Thanks again! I will be back! More

by LAMCOENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Tasker

Helpful
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Jan 02, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are thankful to earn your business! We look forward to continue to be o service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

November 13, 2022

Dealership Rating
Employee Rating

Good communication, work completed in timely manner and staff was excellent during my service time More

by DCOLLECTION8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos

Helpful
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Nov 30, 2022

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

Dec 01, 2022

DCOLLECTION8 responded

Service and work ethics was superior

October 14, 2022

Dealership Rating
Employee Rating

I didn't get the four-wheel drive I wanted but everything else was okay More

by ANDREDYER70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: There was a guy up front I don't remember his name but he helped get my truck service twice

Helpful
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Oct 17, 2022

Banister Ford of Marlow Heights responded

Thank you for your review, Andre! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

October 10, 2022

Dealership Rating
Employee Rating

Horror Customer Service. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. More

by Ygmichaels
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Sherrill Smith, Yadira Kauffman, Devron Stevenson, Chris Oyedeji, Tim Lopez

Helpful
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Oct 10, 2022

Banister Ford of Marlow Heights responded

Greetings, thank you for taking the time to notify us. We would like to know if we can have the opportunity to speak to you directly about your experience? At your earliest convenience, please reach out to us at 7579165229 or leave the best contact info to reach you directly. Thank You.

October 01, 2022

Dealership Rating
Employee Rating

Shana listened to what we wanted and had the suv parked out front when we got there. Good customer service very open and honest. Thanks for listening i will send my family and friends to Banister Ford. More

by LATASHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 04, 2022

Banister Ford of Marlow Heights responded

Hey Latasha! Thank you for taking the time to share your feedback. We are happy to know that you had a pleasant customer experience during your recent visit. We take pride in ensuring that you are well taken care of. We greatly appreciate your business here at The New Banister Ford of Marlow Heights!

Oct 05, 2022

LATASHA responded

Shana posted that she sold cars on Facebook. We were in the market for a vehicle but we don’t live on the south side of Prince George’s county so we kind of forgot about your dealership. Shana invited us over and she had the car ready for us. Thanks Shana

September 30, 2022

Dealership Rating
Employee Rating

Awesome staff! Genuine and helpful, will be going to that dealership for all my needs! More

by ntcrosswhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams, Devron Stevenson

Helpful
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Oct 10, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your 5-star review is greatly appreciated! Congratulations on the purchase of your new Bronco Sport. Welcome to the Banister Ford family!

September 28, 2022

Dealership Rating
Employee Rating

This Dealership Have Excellent Customer Service With The Public,Excellent Salesman Dealership With The Public Also.We Enjoyed Dealing With This Company In Every Aspects. I Will Be Referring Other More

by AVAGREGORY64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Sherrill Smith, Kevin Bowman, Nick Williams, Devron Stevenson , Richard Bledsoe, Luis Castillo

Helpful
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Oct 17, 2022

Banister Ford of Marlow Heights responded

We are so happy to know that our team could be of service to you! We are so grateful to earn your business. We look forward to continue to be of assistance to you in the future whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

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