Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine

Shane Hacker | Page 5

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
75 Reviews
5.0

75 Reviews

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75 Reviews of Shane Hacker

September 08, 2024

Dealership Rating
Employee Rating

James “Chief” is the best. I enjoyed my experience at Five Star Subaru Thank you. Steve Anderson More

by HEREWEYO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, James Inim

Sep 09, 2024

Five Star Subaru of Grapevine responded

Steve, Thank you for recognizing Chief and your shopping experience at Five Star Subaru! Customer service is still a priority and we want to hear from you at 817-438-1700 should you have questions about your new car. We appreciate the chance to help you enjoy your Subaru. Take care, David Cheney, General Sales Manager

August 04, 2024

Dealership Rating
Employee Rating

very good dealership was nice and worked with me on numbers. very clear and xx More

by BRIAN.GARZA214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Mijares, Greg Cryer

Aug 05, 2024

Five Star Subaru of Grapevine responded

Congratulations, Brian, on your car from Five Star Subaru! Transparency is important at our dealership. Give us a call at 817-438-1700 to revisit any of the features on your Subaru. We want you 100% satisfied. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

June 21, 2024

Dealership Rating
Employee Rating

Great experience, the best. A very relaxing environment. Shannon was not pushy at all. Very professional, patient, and friendly. Bought two cars! More

by ROMEOJJR23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Steve Lennon

Jun 22, 2024

Five Star Subaru of Grapevine responded

ROMEOJJR23, We strive to make car buying a breeze at Five Star Subaru, and it sounds like Shannon achieved that goal. Thanks for the kind words and BOTH purchases! Be sure to stay in touch at 817-438-1700. We are here to help you fully enjoy your cars. Congratulations on the new wheels! Take care, David Cheney, General Sales Manager

June 20, 2024

Dealership Rating
Employee Rating

I usually dread the car-buying process, but Casey was patient and very helpful. I would recommend her to anyone looking to buy a car. Shane made the finance process a breeze. He was short-staffed that d More

by TLWANGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Steve Lennon

Jun 21, 2024

Five Star Subaru of Grapevine responded

TLWANGER, At Five Star Subaru, we strive to provide exceptional service for every customer. Thank you for recognizing Casey and Shane. Let us know how we can help you enjoy your Outback. Stop by or call 817-438-1700 any time. Best regards, David Cheney, General Sales Manager

June 15, 2024

Dealership Rating
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Great experience! Went in to look at a used truck and left with a Subaru Outback. Jordan and Jeremy were so helpful and actually listened to me and my needs! I appreci More

by TRUDY.HUGHES53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews, Jordan Reddish

Jun 16, 2024

Five Star Subaru of Grapevine responded

Congratulations, Trudy, on your new Outback from Five Star Subaru. Reach Jordan, Jeremy, or me at 817-438-1700 should you have questions. We want to help you enjoy your car. Thank you, David Cheney, General Sales Manager

June 13, 2024

Dealership Rating
Employee Rating

Our saleslady was outstanding! She helped me immediately and thoroughly when I called about a car on the website. She picked us up from the airport when we flew in to pick up the More

by Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles

Jun 14, 2024

Five Star Subaru of Grapevine responded

Dad, We're thrilled to hear about your amazing experience with Hayden and our team! Thank you for choosing Five Star Subaru. We strive to make car buying delightful, and it sounds like we hit the mark! Enjoy your travels in your new car and call us with questions any time at 817-438-1700. Best regards, David Cheney, General Sales Manager

May 18, 2024

Dealership Rating
Employee Rating

I hate car shopping all of the games and pressure. Ron was very laidback and just explained the car’s features and answered questions More

by BUBBYPOPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Yon, Steve Lennon

May 18, 2024

Five Star Subaru of Grapevine responded

Congratulations, BUBBYPOPPY, on your new car from Five Star Subaru! Ron is a great sourece of vehicle knowledge. Don't hesitate to call him at 817-438-1700 when you need technical or care advice. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

May 05, 2024

Dealership Rating
Employee Rating

Excellent process from beginning to end. I would highly recommend this dealership to friends/family. More

by THELANSDONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, BB Belharrat

May 05, 2024

Five Star Subaru of Grapevine responded

Congratulations, THELANSDONS, on your new Subaru! We are happy to hear you found the processes at Five Star Subaru efficient. Customer communication continues to be our focus. Call 817-438-1700 with questions about your car any time. Thank you for your feedback! Best regards, David Cheney, General Sales Manager

April 15, 2024

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Employee Rating

Jaylon was the best! ! He is very friendly and helpful, first time buyer questions and he answered all of them. More

by Ashlynnhutto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Johnson

Apr 15, 2024

Five Star Subaru of Grapevine responded

Ashlynnhutto, We are so grateful to have earned your business at Five Star Subaru. Be sure to reach Jaylon or me at 817-438-1700 with new car questions. We are here to answer all of your technical or care concerns. Congratulations on your first Subaru! We look forward to seeing you in the future. Best regards, Doug Laymon, Sales Manager

March 30, 2024

Dealership Rating
Employee Rating

It was good to be able to negotiate over email/text and then pick up the car at night. Very convenient. We will buy our next Subaru from you in 15 years. More

by JSJUBRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos, Greg Cryer

Mar 31, 2024

Five Star Subaru of Grapevine responded

JSJUBRAN, We're glad to hear that you found our negotiation processes and delivery of your car convenient. We appreciate your business and look forward to serving you again. If you have any further questions or need assistance in the future, please don't hesitate to reach out to 817-438-1700. Thank you for choosing Five Star Subaru! Best regards, Doug Laymon, Sales Manager

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