Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine

Shane Hacker | Page 6

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
76 Reviews
5.0

76 Reviews

Write a Review

76 Reviews of Shane Hacker

March 30, 2024

Dealership Rating
Employee Rating

It was good to be able to negotiate over email/text and then pick up the car at night. Very convenient. We will buy our next Subaru from you in 15 years. More

by JSJUBRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos, Greg Cryer

Mar 31, 2024

Five Star Subaru of Grapevine responded

JSJUBRAN, We're glad to hear that you found our negotiation processes and delivery of your car convenient. We appreciate your business and look forward to serving you again. If you have any further questions or need assistance in the future, please don't hesitate to reach out to 817-438-1700. Thank you for choosing Five Star Subaru! Best regards, Doug Laymon, Sales Manager

March 21, 2024

Dealership Rating
Employee Rating

The trade in and sale of my old and new car was fast and easy. More

by PARADISEAARON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Blackmon, Steve Lennon

Mar 22, 2024

Five Star Subaru of Grapevine responded

PARADISEAARON, At Five Star Subaru, we focus on customer experience and we thank you for sharing your visit. Congratulations on your new Subaru. We look forward to hearing from you again at 817-438-1700. Take care, Doug Laymon, Sales Manager

March 21, 2024

Dealership Rating
Employee Rating

Very good overall, team effort exhibited, much respect and no nonsense discussions with straight answers More

by SCOTTJHANSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Steve Lennon , Jordan Reddish

Mar 21, 2024

Five Star Subaru of Grapevine responded

Scott, We are so excited to have you a part of our Five Star Subaru family. Be sure to stop by to see us any time. We look forward to hearing from you with future vehicle needs at 817-438-1700. Thank you for your business and review! Congratulations on your car! Best regards, Doug Laymon, Sales Manager

March 09, 2024

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Employee Rating

The experience is very very good! I will definitely recommend you to my friends who are interested in Subaru More

by SIYUANHAO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Derek Adams

Mar 10, 2024

Five Star Subaru of Grapevine responded

Congratulations, SIYUANHAO99, on your new car purchase at Five Star Subaru. Your satisfaction is our top priority, and we want to hear from you at 817-438-1700 with questions about your Subaru. Helping you fully enjoy your vehicle is the goal. Thank you, Doug Laymon, Sales Manager

March 09, 2024

Dealership Rating
Employee Rating

David was helpful and knowledgeable about the vehicles. I really appreciated that he took the time to show me all the cars I wanted to see before I made my selection. Shane made sure financing went very More

by POOFAGINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2024

Five Star Subaru of Grapevine responded

POOFAGINA, We're thrilled that you had a positive encounter at Five Star Subaru and we appreciate your kind words. David and our sales team remain available at 817-438-1700 to answer your new car questions. Thank you for shopping with us and please stay in touch. We are here for you! Take care, Doug Laymon, Sales Manager

March 07, 2024

Dealership Rating
Employee Rating

Not sure i met Scott. But the staff was great. Kenny helped during and after my visit. What a great crew More

by GEOANDPHYLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Five Star Subaru of Grapevine responded

GEOANDPHYLIS, Thank you for taking the time to share your positive experience at Five Star Subaru! We're delighted to hear that Kenny and the rest of our team made your visit enjoyable and that you received great assistance. We remain available at 817-438-1700 to help you enjoy your new car. Don't hesitate to stop by or call. Best regards, Doug Laymon, Sales Manager

January 27, 2024

Dealership Rating
Employee Rating

I live over and hour away. I will still drive by other Subaru dealers to specifically go to this one for Sales, Parts, and Service. 5 Star Subaru has helped my family and I fin More

by DELUCA.CLAYTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2024

Five Star Subaru of Grapevine responded

Clayton, Thank you for your endorsement of Five Star Subaru and your amazing loyalty. We value your business and look forward to serving you in the future. Reach us any time we can offer our knowledge at 817-438-1700. It will be great to see you again. Take Care, Doug Laymon, Sales Manager

January 15, 2024

Dealership Rating
Employee Rating

Can't say enough good things about this dealership and all those who helped me through the purchase process. Mr. Ron is absolutely amazing and Mr. Shane fought for a better finance option. Much better p More

by COLIESIMMONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Five Star Subaru of Grapevine responded

COLIESIMMONS, Thank you for shopping at Five Star Subaru! Every customer should be feel comfortable and respected. When you need Ron and our staff's advice, call 817-438-1700. Our goal is to help you fully enjoy your car. Stop by or call any time. Congratulations! Best regards, Doug Laymon, Sales Manager

January 12, 2024

Dealership Rating
Employee Rating

Mr. Ron S. was the first person I saw and it was his professionalism and the ability to explain stuff brought me back to the dealership although I made the mistake of going online and looking at chase f More

by BETHELTHOMAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Singuluri

Jan 12, 2024

Five Star Subaru of Grapevine responded

BETHELTHOMAS1, Thank you for your kind endorsement of Ron and Five Star Subaru. We value your trust in us and look forward to serving you with the same excellence in the future. Don't hesitate to stop by or call 817-438-1700 with questions about your new car. Enjoy! Best regards, Doug Laymon, Sales Manager

January 08, 2024

Dealership Rating
Employee Rating

All phases of our purchase were handled efficiently and in a professional and friendly way. More

by MUSEMECHE
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews, Steve Lennon

Jan 09, 2024

Five Star Subaru of Grapevine responded

MUSEMECHE, Thank you for rating your Five Star Subaru shopping experience. Expect professionalism every time you work with us. Customer satisfaction is a priority and we welcome the chance to share our vehilce advice. Call us at 817-438-1700 with questions about your new car any time. Enjoy your adventures! Best regards, Doug Laymon, Sales Manager

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