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Shane Jackson

Overview Reviews (124) Inventory (384)

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Shane Jackson

Shane Jackson | Page 5

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9

124 Reviews

Overview Reviews (124) Inventory (384)

Dealership Experience

1 yr, 6 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English

4.9

124 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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124 Reviews of Shane Jackson

February 28, 2026

Dealership Rating

Employee Rating

Thanks for being so great! And for helping us pick out the perfect truck for us. Sincerely The Byrds And for helping us pick out the perfect truck for us. Sincerely The Byrds More

by lelabyrd2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Schoolfield

Feb 28, 2026 -

Joe Machens Capital City Ford responded

What a pleasure to help you find the perfect Ford Ranger. It was great assisting you through the selection process. Thank you for sharing your experience!

February 26, 2026

Dealership Rating

Employee Rating

Josh Hubbard was super patient and not pushy at all. He helped me find a vehicle that truly fit my needs and I have never left a dealership feeling more content with the purchase of a vehicle! He helped me find a vehicle that truly fit my needs and I have never left a dealership feeling more content with the purchase of a vehicle! More

by Mario123

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Hubbard

Feb 26, 2026 -

Joe Machens Capital City Ford responded

It’s wonderful to hear that Josh’s patient, pressure-free approach helped you drive away in a Ford that fits your needs perfectly. Knowing you left feeling so content with your purchase brightens our day. Please don’t hesitate to reach out if there’s anything else we can assist you with.

February 20, 2026

Dealership Rating

Employee Rating

Very professional. Mike was great and not pushy at all. Was able to work with me a bit on the price. No hidden fees or gotchas. Mike was great and not pushy at all. Was able to work with me a bit on the price. No hidden fees or gotchas. More

by danabob2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gross

Feb 20, 2026 -

Joe Machens Capital City Ford responded

Knowing Michael provided professional, transparent support without any pressure is fantastic. We’re happy our team could work with you on pricing and keep everything upfront. Enjoy your Jeep and thanks for sharing your experience.

February 20, 2026

Dealership Rating

Employee Rating

Always excellent service! We always go to Joe Machens Capital City Ford. Judy is awesome and always provides excellent service. We always go to Joe Machens Capital City Ford. Judy is awesome and always provides excellent service. More

by kevcourtd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson

Feb 20, 2026 -

Joe Machens Capital City Ford responded

We’re delighted to hear that our team consistently provides excellent service. Thank you for choosing us for your new Ford and for your loyalty. We look forward to assisting you again soon.

February 19, 2026

Dealership Rating

Employee Rating

Above and beyond of what we wanted. Everything was perfect and nicely handled while we were there Everything was perfect and nicely handled while we were there More

by renepayton

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gross

Feb 19, 2026 -

Joe Machens Capital City Ford responded

It’s great to hear that every detail of your visit was handled perfectly. We’re glad you’re enjoying your Ford Explorer and appreciate you noting how smoothly things went. Thank you for choosing us for your purchase.

February 10, 2026

Dealership Rating

Employee Rating

Ajay and the team at Joe Machens were awesome! Listened to my needs with no high pressure sales tactics. I would definitely buy from them again. Listened to my needs with no high pressure sales tactics. I would definitely buy from them again. More

by bkeppner59@gmail.com

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ajay Miller

Feb 10, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled that Ajay and our team took the time to understand your needs. It’s great to hear you’re enjoying your used Ford F-250. We look forward to helping you again down the road.

February 08, 2026

Dealership Rating

Employee Rating

Jaden,made our buying a used vehicle experience very pleasurable I would deal with him again.. pleasurable I would deal with him again.. More

by Vhfcef1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaden Keller

Feb 08, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled that Jaden made your purchase of a pre-owned Lincoln Nautilus so enjoyable. Thank you for choosing a Lincoln, and we look forward to working with you again.

February 06, 2026

Dealership Rating

Employee Rating

I enjoyed working with Keith Schoolfield and Joe Machens Ford Capital City. Keith made sure i got the vehicle i wanted and kept me informed about where it was in the build. I will be recommending Keith Scho Ford Capital City. Keith made sure i got the vehicle i wanted and kept me informed about where it was in the build. I will be recommending Keith Schoolfield and Joe Machens to everyone. More

by jllacy2019

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Schoolfield, Ryen Hatfield

Feb 06, 2026 -

Joe Machens Capital City Ford responded

It’s fantastic to know Keith kept you updated throughout the build and helped secure your new Ford Ranger. We appreciate you recommending Keith and our team to others. Enjoy your Ranger, and thanks again for choosing us.

February 04, 2026

Dealership Rating

Employee Rating

Experience was very pleasant highly recomend Mr Gross be retained. The staff was extremely accommodating retained. The staff was extremely accommodating More

by WD583

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Michael Gross

Feb 04, 2026 -

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2026

Dealership Rating

Employee Rating

My wife and I enjoyed working with the people at this location and will consider this location first in the future when looking for a new vehicle. location and will consider this location first in the future when looking for a new vehicle. More

by edmundpayton

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Michael Gross

Feb 01, 2026 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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