Shane Jackson
Shane Jackson at Joe Machens Capital City Ford

Shane Jackson | Page 5

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
116 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

4.9

116 Reviews

Write a Review

116 Reviews of Shane Jackson

February 04, 2026

Dealership Rating
Employee Rating

Experience was very pleasant highly recomend Mr Gross be retained. The staff was extremely accommodating More

by WD583
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2026

Dealership Rating
Employee Rating

My wife and I enjoyed working with the people at this location and will consider this location first in the future when looking for a new vehicle. More

by edmundpayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 25, 2026

Dealership Rating
Employee Rating

Ajay did a great job. From showing us several different vehicles to going over all the features on the one we settled on. More

by Grooseloren
Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff , Ajay Miller

Jan 25, 2026

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

January 24, 2026

Dealership Rating
Employee Rating

Keith was wonderful to work with! We really appreciate doing business with him and the team. More

by mforck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield

Jan 24, 2026

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

January 23, 2026

Dealership Rating
Employee Rating

Mike and Josh were both great to work with, and great guys in general. Made the process super easy and were very accommodating. Buying a vehicle is rarely an enjoyable process, but they explained everyth More

by Daniel.lemoins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Josh Woodruff

Jan 23, 2026

Joe Machens Capital City Ford responded

Thanks for sharing your thoughts about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

January 22, 2026

Dealership Rating
Employee Rating

Dealing with judy was great. I found the truck I wanted on the used lot and waited and waited and no salesman come out. So I walked in the new side and dealt with judy. More

by speightkip92
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jan 22, 2026

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 16, 2026

Dealership Rating
Employee Rating

Very pleasant car buying experience! Mike was helpful and made the process smooth and easy. More

by Hstuart0709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Jan 16, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 14, 2026

Dealership Rating
Employee Rating

Kind, attentive, caring, quick clarification, easy going, great listener, great attitudes, friendly customer service with fast replies. More

by SRUSSELL7478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Herx , Steven Madewell

Jan 14, 2026

Joe Machens Capital City Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 13, 2026

Dealership Rating
Employee Rating

I believe everyone was on top of it. Answered all my questions. Made sure I felt comfortable with what I was purchasing. More

by barbliebi
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jan 14, 2026

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

January 10, 2026

Dealership Rating
Employee Rating

Very friendly and willing to work with the customer. Took the time to help find the right vehicle for my family at a fair price. More

by morrisbryan0325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bo Heavin, Harold Love

Jan 11, 2026

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

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