Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 11

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

April 21, 2026

Dealership Rating
Employee Rating

Very quick, no waiting with appointment and a very nice waiting area. Communications were clear and well documented More

by EAORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Apr 21, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience. It’s great to hear your appointment started right on time and that you enjoyed the waiting area. We’re glad our team kept you informed throughout your Toyota service. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 20, 2026

Dealership Rating
Employee Rating

Great customer service, in and out quickly , very attentive and explained everything in n detail. More

by Victor Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Gullo Toyota of Conroe responded

Thank you for trusting our team with your Toyota Tacoma. We’re glad we could provide attentive explanations and get you back on the road so quickly. We appreciate your feedback and look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 16, 2026

Dealership Rating
Employee Rating

My truck was diagnosed with a supposed rear bearing damage. I was quoted more than $2,000 to fix it plus a break job for $700. Total $2,700. Went somewhere else. There was nothing wrong with th More

by BCURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

Apr 20, 2026

Gullo Toyota of Conroe responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

April 15, 2026

Dealership Rating
Employee Rating

Great experience overall with the dealer they always come through with the best deals and offers More

by JONOBX198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Apr 15, 2026

Gullo Toyota of Conroe responded

Great to hear our service team delivered a smooth experience on your Toyota Camry Hybrid and came through with excellent deals. We look forward to helping you again whenever your vehicle needs attention. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 14, 2026

Dealership Rating
Employee Rating

On time, knowledgeable, giving the right information when need it. Everything works smooth and everyone seems happy to work there. More

by merelwolbers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Apr 14, 2026

Gullo Toyota of Conroe responded

Thank you for highlighting how punctual and knowledgeable our team was during your Toyota RAV4 service. We’re glad everything ran smoothly and that our staff’s positive attitude stood out. We appreciate your feedback and look forward to helping you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 11, 2026

Dealership Rating
Employee Rating

We love Gullo Toyota! Thank you for all you do. Allen is a very good service representative! More

by grammyj1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Allen

Apr 11, 2026

Gullo Toyota of Conroe responded

Thank you for the fantastic review. We’re pleased our service team provided excellent support for your 4Runner. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 08, 2026

Dealership Rating
Employee Rating

Very nice and professional. Excellent customer service and ensure customer satisfaction with all services provided. More

by ddeansmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Howie Chappelle

Apr 08, 2026

Gullo Toyota of Conroe responded

Thank you for the 5-star rating. It’s great to know our team delivered professional service for your Toyota RAV4. We look forward to assisting you with your next maintenance. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 08, 2026

Dealership Rating
Employee Rating

I was very pleased with my service at Gullo Haas, they made scheduling easy, the service was completed in a timely manner, well organized, and well done. More

by pbt357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Spencer, Jake

Apr 08, 2026

Gullo Toyota of Conroe responded

Thank you for mentioning how easy scheduling was and how smoothly our team handled your Toyota Highlander Hybrid’s service. It’s wonderful knowing the work was organized, done promptly, and met your expectations. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 08, 2026

Dealership Rating
Employee Rating

The service was fast and efficient Matt was a great help. Can’t recommend Gullo Toyota enough. More

by epsvsa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

Apr 08, 2026

Gullo Toyota of Conroe responded

We’re glad to hear our team made your service appointment both smooth and prompt. Thank you for recommending us, and we look forward to helping with your next Toyota service. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 05, 2026

Dealership Rating
Employee Rating

The service guy is accommodating and explains what needs to be done in my car More

by tesshermosomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

Apr 05, 2026

Gullo Toyota of Conroe responded

We’re glad our service team was accommodating and clearly explained the work needed on your Toyota RAV4. Thank you for sharing your positive experience. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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