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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 12

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
131 Reviews
4.5

131 Reviews

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131 Reviews of Shane Phillips

November 19, 2025

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Employee Rating

Found what was making the noise fixed it and gave me a loner car while they had my car. More

by CBRENHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Nov 19, 2025

Gullo Toyota of Conroe responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 16, 2025

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Employee Rating

The staff here are amazing everyone there did an awesome job I was in and out within an hour and 15 minutes and they rotated tires did the inspection and the oil change and cleaned my truck checked in on mu More

by BSBLUM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Nov 16, 2025

Gullo Toyota of Conroe responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 12, 2025

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Employee Rating

Good work. Kept in touch throughout. Very polite and helpful. Very happy and will be back. More

by wrdindiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Nov 12, 2025

Gullo Toyota of Conroe responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 06, 2025

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Employee Rating

They took great care of my taco,and they did the work in a short time. I’m very happy with the service department. More

by Rick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Kenny

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Nov 06, 2025

Gullo Toyota of Conroe responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 03, 2025

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Employee Rating

Went in for an emissions inspection to renew my registration and was pleasantly surprised with a complimentary car wash! The service was fantastic, friendly staff, quick turnaround, and excellent s More

by WARAWAN.SUWARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Diego Mireles

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Nov 03, 2025

Gullo Toyota of Conroe responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 01, 2025

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Diego Mireles and Geraldo Monroy did an excellent job taking care of me and my car. Definitely 5 stars for them! The customer service waiting area was very comfortable. I was able to work on some pape More

by SHAWNEZK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Diego Mireles, Geraldo Monroy

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Nov 01, 2025

Gullo Toyota of Conroe responded

We appreciate you highlighting the care our team provided. Glad the waiting area and service timing met your needs. Thank you for choosing Gullo Toyota of Conroe.

November 01, 2025

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Service was fast and efficient Waiting area was quiet Service personnel was helpful and friendly More

by chaz303
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2025

Gullo Toyota of Conroe responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gullo Toyota of Conroe. We look forward to having you as one of our valued customers for many more years to come! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 01, 2025

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Employee Rating

Service excellent but I had to remove greasy fingerprints off seats and door panels. Had my other Toyota serviced at another Toyota Dealership rwo weeks ago and they washed the car and cleaned the interior w More

by BILL.BALDWIN32
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Nov 02, 2025

Gullo Toyota of Conroe responded

Thank you for bringing this to our attention, Bill, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

November 01, 2025

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Employee Rating

The team at Gullo Toyota offers great customer experience. From the time you walk in and walk out Thanks Josh More

by STONEYWELCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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Nov 01, 2025

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Grant Gullo grantgullo@gullo.net General Manager

November 01, 2025

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Employee Rating

Good customer service and fast service. It took about an hour from start to finish for a 20k service. Very happy. More

by juandanielmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Nov 01, 2025

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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