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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 13

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
131 Reviews
4.5

131 Reviews

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131 Reviews of Shane Phillips

October 31, 2025

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Employee Rating

Express lube can be quick at the right time of day. I question the quality of work sometimes however, most recently I found the hood cowling was snapped out of place and broke a clip after returning f More

by Tundra Owner
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Recommend Dealer
Yes
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Oct 31, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 29, 2025

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The time they took to finish the task was extremely long. I enjoyed the coffee, but their internet was very slow and unstable. More

by abbas.aboohamidi
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Oct 29, 2025

Gullo Toyota of Conroe responded

Thank you for your review, Abbas. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 29, 2025

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Great service, all the crew are very professional and know their work very well. Good job More

by SRQ_ALIKHAN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Noah

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Oct 29, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 28, 2025

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Friendly, good customer service, I’m satisfied with the service I received, thank you I’m glad you take care of my RAV4 More

by MARIARAYA511
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Oct 28, 2025

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 26, 2025

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Cody was very polite and professional. He gave me excellent customer service and was very helpful More

by Victor Aguirre
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Cody Carter

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Oct 26, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 24, 2025

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Nice folks did everything as asked will definitely use them again. Service manager was competent More

by re_jbolton
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Recommend Dealer
Yes
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Oct 25, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 23, 2025

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Always treated with respect and courtesy. The entire staff is always friendly and helpful. Great to work with. More

by jhadley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Joel

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Oct 23, 2025

Gullo Toyota of Conroe responded

Thank you very much for the great feedback. We appreciate it and the opportunity to serve you.

October 22, 2025

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Have had great experiences at Gullo Toyota of Conroe every time I have had my car serviced there. People are friendly and they are thorough when checking my car. Took less than an hour to inspect, chang More

by Kdt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Oct 22, 2025

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 18, 2025

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Based on time, multi-inspection, trade-in offer, and suggestion, imy visit was very good. More

by diazog
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , The youn girl who addressed to the customers asking for any need and offered, served the popcorn.

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Oct 18, 2025

Gullo Toyota of Conroe responded

Thank you for sharing your positive experience with us at Gullo Toyota of Conroe. We're pleased to hear that everything met your expectations.

October 16, 2025

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Very friendly and helpful when emptying out my car since I’m an amputee. They did everything they said they were going to do with repainting my RAV4. Excellent More

by debbiegordon27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Oct 16, 2025

Gullo Toyota of Conroe responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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