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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 14

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

March 07, 2026

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Employee Rating

We waited 5 hours to tell that the brakes were fine. Then they charged 90 dollars. I am not happy at all .I don’t think I will be coming back More

by NETXYZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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March 07, 2026

Dealership Rating
Employee Rating

Arrived on time for my appointment and was attended quickly, got updated via text on what needed to be changed on the vehicle with video/pictures. And once vehicle was completed got reminder via text a More

by katytoledo93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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Mar 07, 2026

Gullo Toyota of Conroe responded

Thank you for noting how quickly we got you in and how helpful the video updates and completion reminders were. It was our pleasure to service your Toyota Tacoma. We look forward to welcoming you back soon. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 04, 2026

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Employee Rating

Great service, did not have to wait long for my vehicle to get serviced. No issues whatsoever. More

by KBENOIT1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Mar 04, 2026

Gullo Toyota of Conroe responded

It’s excellent to hear your Toyota Tundra service was quick and hassle-free. Thank you for the five-star review. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 04, 2026

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Employee Rating

I was very satisfied with the body work Gullo did on my Toyota Four Runner. Everyone was professional and very nice. More

by kendall.bernstein
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Mar 04, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with the body work on your Toyota 4Runner. We’re glad our team provided professional, courteous service and look forward to your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 02, 2026

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Employee Rating

Always great service with a personal touch Gullo makes us feel like part of the family More

by JEFFB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Mar 02, 2026

Gullo Toyota of Conroe responded

Thank you for the five-star rating. It’s wonderful to hear our service on your Toyota Tundra felt personal and welcoming. We look forward to serving you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 02, 2026

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Employee Rating

Very polite. They took care of me as soon as possible with my vehicle had a call back they handle it well. They gave me a clean rental car and my vehicle was read More

by MARYFLORES1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Can remember there name one person that was helpful was Erica and the service department thank you so much

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Mar 02, 2026

Gullo Toyota of Conroe responded

It’s great to hear we could promptly take care of your Tacoma, provide a clean rental, and have your vehicle ready the next day. We appreciate you trusting us with your Toyota service. We look forward to keeping your Toyota performing its best. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 01, 2026

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Employee Rating

Great service and friendly people , better than other dealers in the area , fast, clean and simple More

by niniva_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Mar 01, 2026

Gullo Toyota of Conroe responded

It’s great to hear our team delivered speedy, spotless, and hassle free service for your Tacoma. Knowing we stood out from other dealers in the area is very rewarding. Thanks for trusting us with your truck and we hope to assist you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 22, 2026

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Employee Rating

Had my tundra serviced and did Great job will be going back for next service More

by ERIKCHAVE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Feb 22, 2026

Gullo Toyota of Conroe responded

It’s wonderful that your Tundra received top-notch service. We appreciate you trusting us with your Toyota. We look forward to helping you at your next service appointment. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 21, 2026

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Employee Rating

I recently had my car serviced and couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me. They took the time to ex More

by Makayparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Joel B.

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Feb 21, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your positive experience with your Lexus ES 330 service. We’re pleased our team provided friendly, professional care, clear explanations, and an honest estimate without extra recommendations. It was a pleasure assisting you. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 20, 2026

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Employee Rating

Best toyota dealership in ever been to, they always help me with everything in my truck and they also let make borrow a loaner’s truck, mr matt always offers the best service in Houston area. More

by YOHALMOCCARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Matt in the service department

Print
Feb 20, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team’s support on your Toyota Tundra Hybrid service and arranging a loaner. We’re glad to know our assistance met your needs in the Houston area. We look forward to helping you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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