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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 5

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

July 04, 2026

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Employee Rating

Oil change and tire rotation. All was done efficiently and a timely matter. I had to wait, but due to it being before the holiday, was expecting it. More

by earl.kp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Cameron and Jaclynn

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Jul 04, 2026

Gullo Toyota of Conroe responded

Thank you for choosing us for your Toyota Camry maintenance. We are glad the oil change and tire rotation were completed efficiently. We appreciate your patience during the holiday season. Grant Gullo grantgullo@gullo.net General Manager

July 01, 2026

Dealership Rating
Employee Rating

Very accommodating and easy to work with. Thank you for a surprisingly pleasant experience. I highly recommend buying a vehicle from Gullo. More

by HPDSPUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jul 01, 2026

Gullo Toyota of Conroe responded

Thank you for recommending us and for sharing your positive experience. We’re glad our team made the process accommodating and enjoyable. Whenever you’re in the market for another Toyota, we’d be happy to help. Grant Gullo grantgullo@gullo.net General Manager

July 01, 2026

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Employee Rating

Super helpful and kind team! They guide you every step of the way and make things easy! More

by EVELYN.GUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Jul 01, 2026

Gullo Toyota of Conroe responded

It was a pleasure assisting with your Chevrolet Trax service. We’re glad our team’s guidance made everything straightforward. Thank you for trusting us with your maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 27, 2026

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Employee Rating

If I could negative stars I would. There is always an issue with this service center. Took my truck in for maintenance and they broke my volume dial. Tried to charge me for the mainte More

by eroot84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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Jul 02, 2026

Gullo Toyota of Conroe responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

June 27, 2026

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Employee Rating

Quick, timely and professional service all around. Will recommend this Dealership and service department regardless of vehicle make or model. More

by C3R1D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jun 27, 2026

Gullo Toyota of Conroe responded

Great to hear our team provided quick, professional service on your Toyota Highlander. We appreciate your recommendation of our service department for any vehicle. We look forward to assisting you with future maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 26, 2026

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Employee Rating

All went for fine. Spencer told me what needed to be repaired. All went for be. More

by millyjeffers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Spencer Cannan

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Jun 26, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience. We're glad our team could assist with your repairs. We appreciate your feedback from Gullo Toyota of Conroe.

June 26, 2026

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Employee Rating

Always prompt, always polite. Recently had another customer verbally attack me and the service manager handled the situation quickly. They even walked me out to my car to ensure t More

by CHARITY.A.BREIDENBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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Jun 26, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team at Gullo Toyota of Conroe. We're glad our service manager was able to assist during that difficult moment and that you found our waiting area comfortable. We appreciate your feedback.

June 26, 2026

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Employee Rating

The BEST customer I have EVER experienced! Gullo Toyota is an exceptionally excellent dealership- sales and service and even the body shop. I would not use any other Toyota dealership More

by judycau8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Spencer Cannan and the technician that worked on my car

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Jun 26, 2026

Gullo Toyota of Conroe responded

Thank you for your positive feedback about Gullo Toyota of Conroe. We appreciate your support.

June 25, 2026

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Employee Rating

Absolutely awesome. Never been exposed to such great quality and professionalism. Truly awesome experience. You’ll never get this experience at any other dealership in M More

by mark.mayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

Print
Jun 25, 2026

Gullo Toyota of Conroe responded

Reading your feedback brightened our day. Paula and our service team are thrilled to have delivered outstanding quality and professionalism for your Toyota Sequoia. We appreciate your trust in Montgomery County and look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

June 25, 2026

Dealership Rating
Employee Rating

First time here and everyone was nice. I will be back again for my next service. More

by dimensionalink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Matt N

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Jun 25, 2026

Gullo Toyota of Conroe responded

Thanks for choosing us for your first Toyota Camry service. We’re glad our team made your visit pleasant. We look forward to taking care of your Camry next time. Grant Gullo grantgullo@gullo.net General Manager

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