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Shannon Milliano

Overview Reviews (19) Inventory (438)

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Shannon Milliano

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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5.0

19 Reviews

Overview Reviews (19) Inventory (438)

Dealership Experience

13 yrs, 9 mos

Specialties & Trainings

Volkswagen and Subaru Parts Certified. Volkswagen Service Advisor.

5.0

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Shannon Milliano

January 14, 2026

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Employee Rating

I had a great experience here. They were professional and helpful and performed top notch work. They were professional and helpful and performed top notch work. More

by jacobripp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dean Team Subaru Volkswagen.

January 14, 2026

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Employee Rating

They explained everything great and was able to tell me exactly what I needed and could hold off on ! Very clean waiting area! exactly what I needed and could hold off on ! Very clean waiting area! More

by newvolksmama

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dean Team Subaru Volkswagen.

January 14, 2026

Dealership Rating

Employee Rating

Shannon was very helpful and was able to get me in quickly and answer all of my questions! Also the tech Steve did an amazing job and provided the best of services👍 quickly and answer all of my questions! Also the tech Steve did an amazing job and provided the best of services👍 More

by Josh Davis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephen Dobronski

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Jan 15, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for choosing Dean Team Subaru Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2026

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Shannon was attentive to my time constraints and was highly communicative throughout the whole process. highly communicative throughout the whole process. More

by LDavis

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Dean Team Subaru Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2026

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Employee Rating

Went for an oil change, the experience was great. We were able to get the oil change and a service plan! We were able to get the oil change and a service plan! More

by cbanifadil

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2026

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Employee Rating

Excellent service excellent customer service thanks Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you More

by krispohle

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

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He was great! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! More

by BennyBlue

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2026 -

Dean Team Subaru Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dean Team Subaru Volkswagen, we look forward to having you as a valued customer for many years to come!

January 09, 2026

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Employee Rating

Shannon was friendly and helpful with following up on my cars needs. Great at keeping me updated on progress. cars needs. Great at keeping me updated on progress. More

by leah

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

Thanks for sharing about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

January 09, 2026

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Employee Rating

Shannon was very helpful and knowledgeable with the repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. More

by bstrauss

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brady Strauss

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Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2026

Dealership Rating

Employee Rating

Since we bought our VW, Our service experience with Shannon has been nothing short of amazing! Shannon has been nothing short of amazing! More

by victoria.elise10

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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