Shannon Milliano
Shannon Milliano at Dean Team Subaru Volkswagen

Shannon Milliano

Volkswagen Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

Contact Me
5.0
42 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

17 yrs, 2 mos

Specialties & Trainings

Subaru / VW Parts Specialist

VW Service Advisor

5.0

42 Reviews

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42 Reviews of Shannon Milliano

March 16, 2026

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Employee Rating

Shannon Millian helped me and his customer service was excellent. The waiting area was very nice. My daughter loved the hot cocoa, snacks, and coloring pages. I was really excited about all the Volkswagen More

by Natalie B
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Recommend Dealer
Yes
Mar 17, 2026

Dean Team Subaru Volkswagen responded

Thank you for sharing how Shannon provided excellent service and how much you and your daughter enjoyed our comfortable waiting area with hot cocoa, snacks, and Volkswagen coloring sheets. We’re pleased the oil change was hassle-free and that the brake replacement on your Taos was quick and fairly priced. We look forward to your next visit.

March 13, 2026

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Shannon was courteous and professional without being pushy. Shannon communicated very well which made the entire service very pleasant More

by Tbroem
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Recommend Dealer
Yes
Mar 13, 2026

Dean Team Subaru Volkswagen responded

It's great to hear Shannon’s respectful approach and clear updates made your Volkswagen Atlas service pleasant. We look forward to welcoming you back.

March 06, 2026

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Dave was incredible—knowledgeable, straightforward, and scored me an awesome deal on my new 2026 Volkswagen Atlas SEL Premium R-Line. Zero pressure, all help! This flagship trim is pure luxury meets pract More

by Tom1896
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Recommend Dealer
Yes
Mar 06, 2026

Dean Team Subaru Volkswagen responded

We’re delighted to hear Dave made your Atlas purchase stress-free and that you’re enjoying the SEL Premium R-Line’s luxury, space, and confidence-inspiring performance. Thank you for highlighting the comfort of the three rows, advanced safety tech, and premium features. We look forward to serving you again.

February 26, 2026

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This place is the BEST! They always take care of me and ensure my experience is top notch. I'm proud to be a VW owner and glad I get it serviced at Dean Team! More

by ag9972
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sack

Feb 27, 2026

Dean Team Subaru Volkswagen responded

It’s fantastic to hear that you always feel taken care of when bringing in your Volkswagen. We’re proud to know our team delivers a top-notch service experience each visit. Thank you for choosing us to keep your VW running at its best.

February 26, 2026

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Shannon, Scott, and Paul were spectacular as usual. Always attentive and easy to deal with. Would recommend those 3 and the dealership to anyone More

by joelhayes56
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Recommend Dealer
Yes
Feb 26, 2026

Dean Team Subaru Volkswagen responded

We’re thrilled that Shannon, Scott, and Paul provided attentive and seamless service on your Volkswagen GLI. Thank you for recommending our team so highly. We look forward to your next visit.

February 25, 2026

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I am always treated kindly when shopping or coming in for service on my vehicle. Specifically Dave and Shannon have always been extremely helpful and understanding. More

by shahnoagreene
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Recommend Dealer
Yes

Other Employees Tagged: Dave Smith

Feb 25, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful to know you feel welcomed every time you visit for shopping or Toyota RAV4 service. We’ll share your praise with Dave and Shannon for their helpful and understanding support. Thank you for trusting us with your vehicle and we look forward to assisting you again.

February 21, 2026

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Shannon was extremely helpful from start to finish. He made the process easy, explained everything clearly, and was honest about pricing. I’m very happy with the service and highly recommend this deale More

by ryanworley
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Recommend Dealer
Yes
Feb 21, 2026

Dean Team Subaru Volkswagen responded

It’s great to hear Shannon guided you through your Volkswagen service so smoothly. Thank you for recommending us and we look forward to your next visit.

February 21, 2026

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Shannon was amazing and very communicative during the entire process. This is the reason I keep coming back More

by akalman
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Scott Sack

Feb 21, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful to hear Shannon kept you informed throughout your Volkswagen Golf R service. We appreciate your continued trust and look forward to assisting you again. Thank you for your five-star review.

February 20, 2026

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Shannon addressed our problem quickly and professionally. It was a delight to work with him today. More

by kgreathouse1122
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sack

Feb 20, 2026

Dean Team Subaru Volkswagen responded

It’s great to know that Shannon handled your Volkswagen Atlas so professionally and efficiently. It was a pleasure assisting you today, and we look forward to helping with any future service needs.

February 18, 2026

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Shannon was fantastic to work with! One of the best customer care rep I’ve encountered. Kept me informed of the status of the work or any issues that may have come up. More

by VW
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Recommend Dealer
Yes
Feb 18, 2026

Dean Team Subaru Volkswagen responded

Thank you for choosing us for your Volkswagen Passat service and sharing your experience. We’re glad Shannon kept you informed about every step and any updates along the way. We appreciate your feedback and look forward to assisting you again.

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