Shannon Monroe
Shannon Monroe at Champion Chevrolet

Shannon Monroe | Page 4

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
487 Reviews
4.8

487 Reviews

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487 Reviews of Shannon Monroe

March 21, 2026

Dealership Rating
Employee Rating

Great service experience! Everyone was friendly and helpful and went above and beyond to make our visit relaxing. More

by GOINGSHE1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

March 17, 2026

Dealership Rating
Employee Rating

Excellent customer service. Friendly and professional atmosphere. Have been dealing with them for years. Always a pleasure. More

by BMORRELL849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wilder, Phil Leaonard, Neil Chapman , Jason Sutherland, Grant Small,

March 14, 2026

Dealership Rating
Employee Rating

The service department is top notch they know exactly what and how things are supposed to work ,and sometimes it's quite humorous on what goes on during the visit but it works out great. More

by haunmichael11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Grant in service department was very professional and polite and listened to all our needs. He let us know the process of what we had scheduled and also kept us informed about what had been found and the More

by mountainboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd, Phil Leaonard, Neil Chapman , Jason Sutherland, Grant at the Service Desk

March 13, 2026

Dealership Rating
Employee Rating

I trust the Service department to make recommendations when repairs are needed for my vehicle. More

by CARCART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Chapman

March 10, 2026

Dealership Rating
Employee Rating

When you buy a new vehicle even though it has been since 2020 that I bought it is wonderful to know that even now they such good care of me! Champion Chev is an awesome dealership and service department. More

by MY3ALFIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Chapman , Mark Leonard and cashier

March 07, 2026

Dealership Rating
Employee Rating

Champion Chevrolet is top notch. The sales department definitely knows how to make you feel welcome and the service and parts department are always friendly and supportive More

by MOOSE640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2026

Dealership Rating
Employee Rating

Amazing customized service. Bryan found a truck that fit my needs perfectly. Patient and caring every step of the way. Thank you again Champion for going above and beyond. More

by eli_knisley07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 28, 2026

Dealership Rating
Employee Rating

Great customer service, fast service and great work! They addressed the problem right away and helped us get back on the road quickly! More

by grijfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

February 26, 2026

Dealership Rating
Employee Rating

Great service and friendly atmosphere and prompt on the time they set to be done. I will recommend their service Great job THANKS. More

by JBSLUDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

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