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Shannon Sousa
Shannon Sousa | Page 7
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
257 Reviews
Dealership Experience
21 yrs, 8 mos
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
257 Reviews
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257 Reviews of Shannon Sousa
Verified Customer
July 28, 2022
Great experience very happy about this dealership oppose your being at Chevy! Thank you so much! your being at Chevy! Thank you so much! More
by KATRINA5AMAYA
Other Employees Tagged: Sean Thomas , Kyle Ritola, Gerard Rose
July 07, 2022
Thank you, Shannon, and Service Center Team members for making this a great experience. Excellent work! making this a great experience. Excellent work! More
by LIMMYCLAXTON
Other Employees Tagged: Kevin Hubert, Marina Felix, Sean Thomas
June 02, 2022
Went in for a recall, left with car problems …. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. More
by MCROFTDESIGNS1
May 26, 2022
Everybody at this dealership is wonderful, from the cashier to the service advisors and the service manager. Thanks for making my service painless. cashier to the service advisors and the service manager. Thanks for making my service painless. More
by wrwagoner
Other Employees Tagged: Marina Felix
April 19, 2022
Very easy to work with. Had exactly what I wanted and worked with me regarding financing. Had exactly what I wanted and worked with me regarding financing. More
by sarahcampi75
Other Employees Tagged: Jeff Rosen, Sterling Daniels, David Dirito, Ron Simi
February 03, 2022
I am writing on behalf of my wife who said that she received excellent service from Shannon. Shannon went above and beyond to make sure the 40k mile service for our daughter's 2019 Jetta was completely received excellent service from Shannon. Shannon went above and beyond to make sure the 40k mile service for our daughter's 2019 Jetta was completely covered by the VW Care plan that we prepaid for when we purchased the car from another Bay Area VW dealership. More
by MDFR8S
January 15, 2022
Shannon, David and Don Dirito everyone was awesome to take care of my car, the customer service was outstanding take care of my car, the customer service was outstanding More
by SWEETPEA4U94536
Other Employees Tagged: David Dirito, Marina Felix , Don Dorito
October 08, 2021
Helpful staff, clean service and show room facilities, staff greets you asks for your information, professional approach, keeps the customer informed. staff greets you asks for your information, professional approach, keeps the customer informed. More
by COMPAGLIARUGBY
Other Employees Tagged: David Dirito, Marina Felix
September 23, 2021
Great place and even greater customer service! This second visit and the team is always fast and friendly! second visit and the team is always fast and friendly! More
by MARGARITATASINI
Other Employees Tagged: Jeff Rosen, Sterling Daniels, David Dirito, Ron Simi, Augusto”Gus The Bus” Davila, John Benitez, Marina Felix , Tim Luong, Kyle Ritola
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