Shaon Simpson
Shaon Simpson at Jannell Ford of Hanover

Shaon Simpson

Service Advisor

Jannell Ford of Hanover

2000 Washington Street Route 53
Hanover, MA 02339

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5.0
56 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

25 yrs, 2 mos

Specialties & Trainings

MASTER CERTIFIED FORD SERVICE ADVISOR

5.0

56 Reviews

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56 Reviews of Shaon Simpson

November 24, 2025

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Employee Rating

Using mobile service is a game changer. Not having to worry about getting the vehicle to the dealership, waiting for it to be completed and then getting it back changes everything they sho More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

September 08, 2025

Dealership Rating
Employee Rating

I purchased my truck last year, one of the easiest and comfortable experiences I have had buying a new truck. I was surprised that they were the only dealership that had the exact truck I was looking for. More

by Afterworkinhours
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Clark, William Hoyle

June 19, 2025

Dealership Rating
Employee Rating

Harry was great to work with. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier. More

by Chult42
Sales Price Transparency
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Recommend Dealer
Yes

June 11, 2025

Dealership Rating
Employee Rating

The service department is always kind and helpful. Keep up the good work. Thank you More

by Abumpy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

This is my second vehicle purchase from Jannell, as well as Harry McDougall. Both purchases were not only painless but pleasant experiences. My loyalty lies with Jannell for its great sales team and service More

by Kirbyruoff
Sales Price Transparency
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Recommend Dealer
Yes

May 15, 2025

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Employee Rating

Just purchased our 4th vehicle from Jannell Ford. This dealership has a large selection of vehicles to choose from. Sales people are helpful and knowledgeable. The Service center employees are respon More

by hatherly496
Sales Price Transparency
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Recommend Dealer
Yes

March 22, 2025

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Stopped into Jannell Ford to purchase a new truck. The service was excellent, and I couldn't be happier with the truck I purchased. Jack was great and I highly recommend going here for all your future More

by prd5190
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 25, 2024

Dealership Rating
Employee Rating

I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More

by dmmdch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Hillegass , Lucas

November 21, 2024

Dealership Rating
Employee Rating

The best service department. Always kind and helpful. They keep the vehicles clean. So thank you More

by Abumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

November 20, 2024

Dealership Rating
Employee Rating

Great service, very accommodating, Shaon was a pleasure to deal with, kept me informed and ready on time. More

by jmcnamara
Service Price Transparency
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Recommend Dealer
Yes
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