Shawn Davie | Page 21

Great experience - Mei Kei wonderful!! Mei Kei was exceptionally professional, patient, and a pleasure to work with. It was New Year's Eve and time was getting late, but Mei Kei and Shawn Mei Kei was exceptionally professional, patient, and a pleasure to work with. It was New Year's Eve and time was getting late, but Mei Kei and Shawn stayed to work with us until we could reach a win-win. Don't hesitate to ask for Mei Kei (pronounced May Kay) - she is very knowledgeable about the inventory, features of each model and type of car, and takes the time to clearly explain the features of each. We are extremely happy! More

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I trust bringing my Subaru WRX here only .They are fantastic I felt comfortable making my purchase for my first newest car ever here . I specially ordered my 2018 Subaru WRX and they took care of everything ever I felt comfortable making my purchase for my first newest car ever here . I specially ordered my 2018 Subaru WRX and they took care of everything every step of the way . I trust to continue to have my vehicle cared for here for as long as my car takes me . Thank you Heritage Subaru of Owings Mills for many miles to come !!! More

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Service Experience Scheduling a service appointment was an easy process. Upon arrival, I was met by the service writer who was very courteous and attentive to my service Scheduling a service appointment was an easy process. Upon arrival, I was met by the service writer who was very courteous and attentive to my service needs. The work on my vehicle was promptly completed and done correctly. Overall, I had a pleasant experience with this dealership. More

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Awesome, experience My husband & I saw a car on the internet, we called down to see if we can come look at it and once we got there, looked at the car and took it for a d My husband & I saw a car on the internet, we called down to see if we can come look at it and once we got there, looked at the car and took it for a drive. Matt was very friendly and knowledgeable. We've always bought Chrysler models. This is the first to get a Subaru, we have heard many good things of this model & brand. Shawn and Matt got us into a payment plan that we can handle. More

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Friendly and Helpful The service I received at this dealership was exceptional. They were friendly, workable and very resourceful. Communication could have been better but The service I received at this dealership was exceptional. They were friendly, workable and very resourceful. Communication could have been better but overall I was very impressed and Sanjay, my salesperson, went out of his way to make sure I was happy. Very impressed, very satisfied. More

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Another Happy customer Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an exce Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an excellent one. I'm finally in my dream car and I couldn't be happier! Thank you, THANK you, THANK YOU! More

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There is no other sales rep for us! Mei Kei Hong is the absolute best salesperson ever to sell cars! She is so patient, kind, thoughtful, caring, and knowledgeable! She did so much resea Mei Kei Hong is the absolute best salesperson ever to sell cars! She is so patient, kind, thoughtful, caring, and knowledgeable! She did so much research and was ecstatic to show us every detail. When an item was missing from our order she literally RAN into and out of the building to rectify the problem. You could have no better agent then Mei Kei! When you go to Heritage be sure to ask for her! More

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Great service, the right car for you, no pressure, no games My wife and I got her a Subaru at another dealership but took to Heritage Subaru of Owings Mills for service as its location was more convenient for u My wife and I got her a Subaru at another dealership but took to Heritage Subaru of Owings Mills for service as its location was more convenient for us. I had a great experience there and when in the market for another car we did not hesitate to consider Heritage as a place viven their amazing team. I’ve started the search process in the summer with Mei Kei and test drove at least 4 models until fall. Mei Kei was super patient to make sure I would get the right car for me with which I would be 100% satisfied. She was very trustworthy and polite and at no point I felt under any pressure. When I narrowed down my options she was great in getting a good price and finding the right car at a nearby dealer and I drove off the exact car I wanted the same day. Mei Kei was fantastic and I would recommend her to anyone. Greg the sales manager and Josh the finance manager as well as the entire team were very professional. The entire process went swiftly all in the same afternoon. I highly recommend Heritage Subarubof Owings Mills and their team to anyone, and specifically Mei Kei as your sales consultant. More

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Great Friendly and helpful. MeiKei did everything to make the deal including transferring tags in the rain. Everyone made sure we were satisfied. We only bu Friendly and helpful. MeiKei did everything to make the deal including transferring tags in the rain. Everyone made sure we were satisfied. We only buy used vehicles and our new Crosstrek is great. More

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Great experience at Heritage with Sanjay Fitzgerald! Thank you so much for a great car buying experience, Sanjay Fitzgerald!! Such a knowledgeable, polished young man!! He is destined to be a top salespe Thank you so much for a great car buying experience, Sanjay Fitzgerald!! Such a knowledgeable, polished young man!! He is destined to be a top salesperson! I definitely recommend you! More

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