Shawn Hillegass
Shawn Hillegass at Jannell Ford of Hanover

Shawn Hillegass

Asst. Service Manager

Jannell Ford of Hanover

2000 Washington Street Route 53
Hanover, MA 02339

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4.7
72 Reviews

Specialties & Trainings

Ford Certified

Employee Video

4.7

72 Reviews

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72 Reviews of Shawn Hillegass

December 04, 2025

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Employee Rating

I had my F150 serviced here while I waited. Oil change, tire rotation and check the belt that was squeaking on start up. I had an 8:00am appointment and was out the door by 8:30. Thank you very More

by Tmur211
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson

November 24, 2025

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Employee Rating

Using mobile service is a game changer. Not having to worry about getting the vehicle to the dealership, waiting for it to be completed and then getting it back changes everything they sho More

by Harry
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson

June 19, 2025

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Employee Rating

Harry was great to work with. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier. More

by Chult42
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson, Harry McDougall

May 15, 2025

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Employee Rating

Just purchased our 4th vehicle from Jannell Ford. This dealership has a large selection of vehicles to choose from. Sales people are helpful and knowledgeable. The Service center employees are respon More

by hatherly496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 25, 2024

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I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More

by dmmdch3
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Shaon Simpson , Lucas

November 21, 2024

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The best service department. Always kind and helpful. They keep the vehicles clean. So thank you More

by Abumpy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson

November 14, 2024

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I very pleased with my purchase and would recommend Jannell Ford to my friends and family!! More

by ksmithrichards
Sales Price Transparency
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Recommend Dealer
Yes

July 30, 2024

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Excellent customer service. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. More

by ThomasjphairTom
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Recommend Dealer
Yes

February 08, 2024

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Overseeing a large fleet of vehicles of different makes and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They g More

by bsteiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson , Ariel Diaz, Ben Lee

February 04, 2024

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Employee Rating

Always helpful with our constant needs to provide transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. More

by Vgreenwood
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
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