Shawn Merrick
Shawn Merrick at Herb Chambers Toyota of Auburn

Shawn Merrick | Page 14

Finance Director

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.8
196 Reviews
4.8

196 Reviews

Write a Review

196 Reviews of Shawn Merrick

October 24, 2016

Dealership Rating
Employee Rating

Leased a new Sienna Every person I was in contact with was very helpful through out the whole process. I only wish it could have been a little quicker. More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Gresenz

Oct 24, 2016

Herb Chambers Toyota of Auburn responded

Thank you, Gus, and I apologize for the delay. We thank you for your business and look forward to serving you in the future. Best, Dan Bortolussi, General Manager

October 24, 2016

Dealership Rating

Our salesman Demitri was wonderful! The other people involved made us feel like we were taken advantage of. We have worked with Andy in finance in the past and he was wonderful but this More

by johnw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Dhimitri Lako , Dylan Hoang

September 27, 2016

Dealership Rating

2014 Lexus Tomi Tsitsos was wonderful to work with. He made sure I drove every make and model of SUV to see which one was the best fit for me. He and Shawn Mer More

by cpaleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren Ostiguy, Tomi Tsitsos

Sep 27, 2016

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review! Lauren, Tomi and Shawn are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Dan Bortolussi, General Manager

September 27, 2016

Dealership Rating
Employee Rating

One of very few buying experiences that was outstanding. I went prepared not to buy a Toyota, nevermind a 2016. Great experience! Professional , courtieous the whole staff. Tomi took extremely good care o More

by Pamtebo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Bue, Tomi Tsitsos

Sep 27, 2016

Herb Chambers Toyota of Auburn responded

Thank you for providing us with this great feedback! Tomi, Michael and Shawn are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and we thank you and your husband for choosing us for your automotive needs. Best, Dan Bortolussi, General Manager

September 24, 2016

Dealership Rating
Employee Rating

Buying a Car From Marque Hoenig I have known Marque Hoenig since 2006, he is a first class guy! In 2006 I purchased a Toyota Prius from him at Herb Chambers Auburn. All the years bet More

by Bob Oakes-WBUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2016

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us, Mr. Oakes! I'm so pleased to hear that Marque has been able to assist you since 2006. Both Marque and Shawn are truly valuable members of our crew and I am glad to hear they impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

September 15, 2016

Dealership Rating
Employee Rating

2016 Toyota Highlander Herb Chambers of Auburn is a very professional and courteous dealership. Highly knowledgeable Staff and easy to do business with. Salesman Jimmy Aldea More

by Joe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne , Michael Demers, Jimmy Eldean

Sep 15, 2016

Herb Chambers Toyota of Auburn responded

Thank you, Joe, for taking time to write this review. I'm so happy to read that your buying experience with Samantha, Shawn. Michael and Michael was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

September 14, 2016

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Employee Rating

Working with Marque is always a great experience. I have been knowing Marque since 1999 when I got my first car. Since then I always go to him when I want to buy a new car, he always tries to do his b More

by Victor Depaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig , Chan Nguyen

Sep 15, 2016

Herb Chambers Toyota of Auburn responded

Thank you, Victor! We appreciate your feedback and enjoy hearing that you have had great experiences at our dealership! Marque, Chan and Shawn are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

August 16, 2016

Dealership Rating
Employee Rating

Smart buyers by from herb chambers I have purchased 3 new trucks from Herb Chambers Toyota/Scion of Auburn and I can honestly say I have never had a easier purchase of a new vehicle. In More

by Toyota best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Jeffrey Krasner , Imad Benelkour, Anthony Murgo, Christopher Stockert, Lauriann Tambone

Aug 16, 2016

Herb Chambers Toyota of Auburn responded

Thank you, Andy, so much for your feedback and recommendation. We're so glad that you and your family have had such positive experiences with our dealership. May you enjoy many safe and amazing miles this summer in your new vehicle! Best, Dan Bortolussi, General Manager

June 15, 2016

Dealership Rating
Employee Rating

Excellence Service Anthony and Shawn could not have been more helpful in assisting me with getting out of a lease and into a new car. Everyone at Herb Chambers was extr More

by Max's mom
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Andi Xhacka , Anthony Murgo

Jun 15, 2016

Herb Chambers Toyota of Auburn responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Toyota Scion of Auburn for your purchase needs. It’s a pleasure to read that our team was able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

June 01, 2016

Dealership Rating
Employee Rating

Absolutely Amazing Dealership This is by far the best dealership I have ever had the pleasure of working with. I have purchased 3 vehicles and helped my grandmother purchase hers a More

by larosejonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kennedy Lidonde

Jun 02, 2016

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review! Shawn and Kennedy are so knowledgeable and focused on what our customers’ automotive needs are. We will definitely figure a way to be your automotive resource out in Arizona! If you have any questions about your vehicle, please don't hesitate to reach out. Best, Dan Bortolussi, General Manager

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