
Shawn Merrick
Finance Director
Herb Chambers Toyota of Auburn
809 Washington St, Rte. 20
Auburn, MA 01501
212 Reviews
Write a Review212 Reviews of Shawn Merrick
May 10, 2025
Outstanding Experience from Start to Finish – Loving My New Toyota 4Runner! I recently purchased a new Toyota 4Runner, and I have to say — the experience was absolutely fantastic, thanks to the exceptio New Toyota 4Runner! I recently purchased a new Toyota 4Runner, and I have to say — the experience was absolutely fantastic, thanks to the exceptional team at Herb Chambers and especially my salesperson, Nick and Manager TJ. From the moment I walked in, I was greeted with professionalism, transparency, and genuine enthusiasm. Nick took the time to understand what I was looking for, answered all my questions with patience and clarity, and made the entire process smooth, pressure-free, and even enjoyable. Their knowledge of the 4Runner and attention to detail gave me complete confidence in my purchase. The dealership itself was clean, organized, and well-run, with a team that clearly takes pride in customer service. I felt valued and respected throughout every step of the process. Driving off the lot in my brand-new 4Runner, I knew I had made the right decision — both in the vehicle and in choosing Herb Chambers. I wholeheartedly recommend them to anyone in the market for a new vehicle. Ask for Nick— you won’t be disappointed! More
Other Employees Tagged: Nicholas Ferraro
April 30, 2025
We knew what our budget was. Waited for the right deal and Hai was a key operative in getting us the best deal. Would buy with this dealership again. Waited for the right deal and Hai was a key operative in getting us the best deal. Would buy with this dealership again. More
Other Employees Tagged: Dhimitri Lako, Hai Lam, Juljan Imeraj
April 15, 2025
Nice dealership! The sale associate Inmer helps me buying the new truck with the reasonable price. Definitely recommend! The sale associate Inmer helps me buying the new truck with the reasonable price. Definitely recommend! More
Other Employees Tagged: Christopher Menard, Juljan Imeraj, Inmer Ventura
March 21, 2025
Marque is an excellent salesman who went all out in trying to find a vehicle for us. He totally understood what we were looking for and his patience was superlative. He was very responsive to our pho trying to find a vehicle for us. He totally understood what we were looking for and his patience was superlative. He was very responsive to our phone calls and e-mails. The sales managers we dealt with were also pleasant to work with and never pressured us to sign on the dotted line. The service area is neat, spacious, and clean. We won't hesitate to visit this dealership again in the future. Thank you. More
Other Employees Tagged: Marque Hoenig, Andi Xhacka
March 05, 2025
My experience here was awesome from my very 1st email to them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) an them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) and the Service(Kevin) department also get a 5 star rating. ALL of my interactions with anyone I spoke to, emailed or called was handled with 100% professionalism. Special shout out to Chandler, my Sales Professional. Samantha, Lauren and TJ from Management. Shawn and Chris from Finance. And last but by no means least, GM Dan Bortolussi. I don’t know all the names of who I dealt with, but everyone has been awesome! Looking forward to saying hello to all these folks on return visits to parts and service and future new car needs. More
Other Employees Tagged: Daniel Bortolussi, Samantha Horne, Lauren Roche, Christopher Menard, Kevin Kobel, Christopher Heineman, Patrick Wagner , Chandler Horne
January 30, 2025
Herb Chambers delivered exceptional service, competitive pricing, and a seamless car-buying experience. The GM, Dan, gave us a warm welcome, and Chandler was incredibly knowledgeable and personable. Thanks pricing, and a seamless car-buying experience. The GM, Dan, gave us a warm welcome, and Chandler was incredibly knowledgeable and personable. Thanks to his expertise, my wife and I confidently purchased our car. What could have been a stressful process turned into a relaxed and enjoyable experience. Highly recommend! More
Other Employees Tagged: Daniel Bortolussi , Chandler Horne
December 06, 2024
Love the rav4! Alec was very helpful and did a wonderful job. I look forward to buying my next vehicle from him! Loved my experience. Alec was very helpful and did a wonderful job. I look forward to buying my next vehicle from him! Loved my experience. More
Other Employees Tagged: Daniel Bortolussi, Andi Xhacka, Dhimitri Lako , Alec Pacheco
November 27, 2024
This is our 5th vehicle we've got from Herb Chambers. It was a pleasure working with Amro thru the entire purchase process. It was a pleasure working with Amro thru the entire purchase process. More
Other Employees Tagged: Dhimitri Lako, Amro Kandil
November 14, 2024
Always an excellent experience. This is the 3rd vehicle I’ve bought from Herb Chambers and the experience continues to improve. This is the 3rd vehicle I’ve bought from Herb Chambers and the experience continues to improve. More
Other Employees Tagged: Luis Mulla
October 23, 2024
Very helpful staff, I was able to complete purchase quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. More
Other Employees Tagged: Hai Lam, Timothy Schoener, Kevin Kobel, Victoria Andrews