Shawn Molina
Shawn Molina at Sierra Toyota

Shawn Molina | Page 4

Assistant Parts Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
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rated
43 Reviews

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

not yet
rated

43 Reviews

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43 Reviews of Shawn Molina

September 19, 2020

Dealership Rating
Employee Rating

Humberto always takes very good care of me and all my vehicles. He provides great customer service! I have owned over 20 Toyota’s great product. More

by rmiranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KC Han, Daniel Acosta , Sean Hornaday, Humberto Pena

May 29, 2020

Dealership Rating
Employee Rating

A dealership I trust, who has done a good job for me, given me great advice and saved me money without pushing for me to spend more than necessary. Has been very honest in multiple services. More

by Gadgetman49
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus , Gabe Rendon, Linda (shuttle)

May 29, 2020

Sierra Toyota responded

We appreciate this fantastic feedback, and your repeated patronage to our service department! Thank you!

May 12, 2020

Dealership Rating
Employee Rating

We have been loyal customers for about 20 years. We had our Dodge Caravan, 2003 Tacoma, and 2008 Sienna services done at this location. We liked the former owner Elsie because she ran the business pretty g More

by DFCNREC
Recommend Dealer
No

Other Employees Tagged: KC Han, Austin Fornof , Brian Moldenauer, Gabe Rendon

May 13, 2020

Sierra Toyota responded

Good Morning. Thank you for visiting our dealership. I apologize about your poor experience. We have increased some pricing based on pricing changes set by the manufacturer and to more make us in line with local competition. Please know you are always welcome to speak to your service advisor or the service manager about concerns relating to quality of repair. Also, Our records show that Brian Moldenauer and Shawn Molina were not involved in your transaction at the dealership. We understand that you had a negative experience with the dealership and would like to work to correct that, but even if we cannot, we would appreciate it if you would remove the tag so that they are not impacted. When employees are tagged in negative reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com.

April 23, 2020

Dealership Rating
Employee Rating

Best customer Service in town for years- so.courteus and knowledgable. Have been.buying many cars over the years with them between my husband and son and I. More

by SHAYDENSDAD
Recommend Dealer
Yes

Other Employees Tagged: Carlos Flores, Brian Moldenauer, Gabe Rendon

March 02, 2020

Dealership Rating
Employee Rating

Quality work again. Austin kept me informed each step of the way. I was told when it was done and they sent the shuttle to pick me up. More

by jsleonard18
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof , Gabe Rendon

February 01, 2020

Dealership Rating
Employee Rating

Best Toyota Dealership in Arizona!!!, been a customer for over 20 years and even with ownership changes still great service and sales. Wouldn’t go anywhere else for service on my Toyota! More

by Mackjr1
Recommend Dealer
Yes

Other Employees Tagged: Ross Leffelman, Julie Ramirez, Daniel Acosta, Austin Fornof, Jared Pangus , Sean Hornaday, Humberto Pena, Gabe Rendon, Armando Soto

August 03, 2019

Dealership Rating
Employee Rating

Always great customer service Service dept is always great. However a simple follow up call from sales would have been appreciated to ask if I was happy with the new vehicle. Sur More

by Stoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez , Brian Moldenauer, Humberto Pena

July 01, 2019

Dealership Rating
Employee Rating

Excellent dealership. I have been dealing with them for years. And the service is always excellent. The sales staff goes out of there way to make sure you get the right car More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Daniel Acosta, Austin Fornof, Jared Pangus , Sean Hornaday, Brian Moldenauer, Gabe Rendon

May 22, 2019

Dealership Rating
Employee Rating

Great Service Department and Service Writer! I have a 1992 Toyota Paseo with 338,000+ miles. I bought her here at Sierra Toyota in 2005. Shawn Molina in Parts and more recently Austin Fornof in S More

by ProfVinceP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof , Sean Hornaday

May 22, 2019

Sierra Toyota responded

Thank you Vince we appreciate your kind words it is a pleasure to serve you.

May 08, 2019

Dealership Rating
Employee Rating

Coolant reservoir Daniel spent an extensive amount of time in tracking down the part I needed; he was most efficient, patient and amicable. I was quite satisfied with More

by DesertViking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Acosta , Sean Hornaday

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