Shawn Ortiz | Page 2

Terrible that they let a long time existing customer walk away. Wanted to purchase and lease at the same time. away. Wanted to purchase and lease at the same time. More

by richienarc Verified Customer Verified Customer

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Good service good sales person and sales manager totally very good service and good deals very good service and good deals More

by Thavasundaram Verified Customer Verified Customer

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I have been with this dealership since 2013 it’s been great they are very helpful and honest dealership and I would recommend them to all great they are very helpful and honest dealership and I would recommend them to all More

by 1326sport Verified Customer Verified Customer

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Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I came back the next week after that because my brakes were squeaking and I was told that I had to get the brakes replaced because they were ain't out they were rotted out so basically I was sold the car that had no freaking prior checking to it and then when I asked to see the guy that sold me the car they said that they fired him and I was so by another employee that he wasn't even supposed to sell me that car off that side of the lot then I come back almost every month with it's always something wrong with my truck. Basically I have had my car in Ford being worked on longer than I was able to drive it on for these two years. Then I brought a new battery from AutoZone with my lifetime warranty right before I took my car into Ford because it wouldn't start so when my car comes back the battery is all corroded and everything so I go to take my battery back to get my exchange battery and when they check the serial numbers they said that this wasn't the battery that I purchased and it didn't match so I know right then. This last time was even worse I got my car fixed and not even all the way fixed and I had to pay out 1,200 for the brakes again. So when I got my car back I'm noticing that the next day my horn is not working mind you I take pictures of everything is under the hood of my car I can know what is what so I lift it up and I look at my fuse box and what do you know Ford has taken nine of my fevers out and my fuses that I really need. I hate that I brought my car from there and the first place I should have went to the Carfax and I should have just brought my car instead of doing this and now I'm stuck with hanging over $600 miles for my car on top of that another $300 for full insurance coverage. They scam me for 2years now!!! More

by seanjennings.sdj Verified Customer Verified Customer

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Very professional , didn’t have a long wait at all and everyone was very friendly everyone was very friendly More

by bovino Verified Customer Verified Customer

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They are knowledgeable and friendly. I keep coming back. This is my third lease with Dana Ford. Fair pricing on my vehicle I keep coming back. This is my third lease with Dana Ford. Fair pricing on my vehicle More

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I spoke with Shaun from finance to buyout my leased 2020 MKZ. I would have loved to lease a new 2023 MKZ, unfortunately, there is no such car available. I am surprised Lincoln is no longer manufacturing th MKZ. I would have loved to lease a new 2023 MKZ, unfortunately, there is no such car available. I am surprised Lincoln is no longer manufacturing this beautiful vehicle. The fact is, not everyone wants an SUV. Some of us prefer the beauty of a car, especially one as well made as the MKZ. I hope in the future, Lincoln will consider making this car again. More

by victoria.falcone.ny Verified Customer Verified Customer

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Steve represented FORD in a professional manor. I will definitely buY another vehicle from DANA. I will definitely buY another vehicle from DANA. More

by Albert10304 Verified Customer Verified Customer

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She did everything possible to get us a car. She was a pleasure to work with and took care of our needs. She has an awesome personality She was a pleasure to work with and took care of our needs. She has an awesome personality More

by nphomessi Verified Customer Verified Customer

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It’s a little discombobulated one person says one thing the other says another, it’s a little frustrating the other says another, it’s a little frustrating More

by mcrawford15 Verified Customer Verified Customer

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