Shelby McDannold | Page 3

I really liked the atmosphere. I found it to be professional, yet, homey. Would definitely recommend this dealership. I found it to be professional, yet, homey. Would definitely recommend this dealership. More

by b.edmond79 Verified Customer Verified Customer

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Mr Shelby and Ms Katie treated me with professionalism kindness and patience. They are both absolutely fantastic. kindness and patience. They are both absolutely fantastic. More

by jgill7313 Verified Customer Verified Customer

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The salesman and sales staff did a great job working with us on this deal. One thing you need to cancel the video in F&I when someone requests it. Not everyone needs that information to make a decision us on this deal. One thing you need to cancel the video in F&I when someone requests it. Not everyone needs that information to make a decision More

by teambears4u Verified Customer Verified Customer

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Once again Southern got me an awesome deal on my brand new 24 Ram pro master 2500. This is my 29th vehicle with Southern. They have never let me down new 24 Ram pro master 2500. This is my 29th vehicle with Southern. They have never let me down More

by likeulikeit_2000 Verified Customer Verified Customer

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Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More

by triarri Verified Customer Verified Customer

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I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list. So they texted me a survey. Not the smartest move. More

by D. Mc. Verified Customer Verified Customer

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Helpful and courteous however we’re kind of forgetful with the things they were meant to give me but at no one’s fault. Would definitely return to buy another vehicle! with the things they were meant to give me but at no one’s fault. Would definitely return to buy another vehicle! More

by jjsaffran Verified Customer Verified Customer

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Good customer focus. Willing to stay the course to provide exceptional service. Vehicle was delivered looking great. Willing to stay the course to provide exceptional service. Vehicle was delivered looking great. More

by FSAND03 Verified Customer Verified Customer

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We spent over 4 hours to make this purchase, despite having cash in hand. We expected to pay the advertized price & were mortified at the amount of add-ons totalling over $9000.00. That's close to 30% having cash in hand. We expected to pay the advertized price & were mortified at the amount of add-ons totalling over $9000.00. That's close to 30% over the SRP. We will not be return customers. More

by lwh61 Verified Customer Verified Customer

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Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent They have smiles and jokes. Very prompt and efficent More

by james_regan_1999 Verified Customer Verified Customer

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