Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
36 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

4.9

36 Reviews

Write a Review

36 Reviews of Shelley Dupre

June 02, 2025

Dealership Rating
Employee Rating

Great customer service, parts department was very helpful and service department was prompt in scheduling. All together good experience. More

by 40rubster72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our customer service, parts, and service departments at Colonial West Chevrolet of Fitchburg. Your positive feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

Dealership Rating
Employee Rating

Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More

by Khawkkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you love the service personnel and the quality of service you've received at Colonial West Chevrolet of Fitchburg. We understand that price is an important factor, and we appreciate your recognition of the value we strive to provide. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

Dealership Rating
Employee Rating

Friendly people came in made appointment talked with Pam call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me More

by Silveradooo
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

May 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about our friendly staff and the service you received from Pam and Shelly at Colonial West Chevrolet of Fitchburg. I'm glad we could accommodate your needs and provide you with the service you deserve. I look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 23, 2025

Dealership Rating
Employee Rating

Was looking upgrade to a loaded Traverse Z71 and with the help of Jeff, Geno and Carlos they were able to get me what l was looking for and within my budget. Vinny brought the deal home, the whole transa More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words, David! We’re thrilled to hear that we, with Geno, Carlos, and Vinny, were able to help you find the perfect loaded Traverse Z71 within your budget. At Colonial West Chevrolet of Fitchburg, we strive to make every transaction simple and enjoyable. We appreciate your trust in us for sales and service, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 23, 2025

Dealership Rating
Employee Rating

I was looking to purchase three new work trucks for Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she pat More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for taking the time to share your experience at Colonial West Chevrolet of Fitchburg! We're thrilled to hear that we, together with Shelley, Coby, and Geno, provided you with exceptional service while helping you find the work trucks for Bonner Sheet Metal and KMD Mechanical. It's great to know that you found the process smooth and that you're pleased with your purchases. We appreciate your kind words about our team and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

Dealership Rating
Employee Rating

They are always super helpful and very prompt with letting me know what is going on with my vehicle. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you've found us at Colonial West Chevrolet of Fitchburg to be helpful and prompt with updates about your vehicle. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 30, 2025

Dealership Rating
Employee Rating

Pam was great scheduling my appointment for an oil change. Work performed efficiently and on time. Great service as usual! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Apr 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that Pam provided you with excellent service and that your oil change was completed efficiently and on time. At Colonial West Chevrolet of Fitchburg, we strive to deliver a great experience each time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

Dealership Rating
Employee Rating

Pam scheduled my vehicle the next day, work was performed efficiently and on time. Thanks for great service as always! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

Apr 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda! We truly appreciate your kind words and are glad to hear that your vehicle was serviced efficiently and on time at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we look forward to providing you with great service again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

Dealership Rating
Employee Rating

Service was great, angel took precautions with my corvettes paint during my oil change! Price was good as well. More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thanks for the positive review! We're happy to hear Angel was able to take the necessary precautions with your Chevrolet Corvette’s paint. We’re also glad the price met your expectations and looking forward to helping you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
...

Dealership Inventory (175 Vehicles)

used 2022 Chevrolet Silverado 1500 Limited car, priced at $37,400
2022 Chevrolet Silverado 1500 Limited
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Express 2500 car, priced at $34,975
2023 Chevrolet Express 2500
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2022 Ford F-150 car, priced at $39,975
2022 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 2500 car, priced at $67,559
2025 Chevrolet Silverado 2500
new
Red exterior
Automatic
Four-wheel Drive
used 2025 Chevrolet Trax car, priced at $23,975
2025 Chevrolet Trax
used
Summit White exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Silverado 1500 car, priced at $36,975
2021 Chevrolet Silverado 1500
used
Cherry Red Tintcoat exterior
Automatic
Four-wheel Drive