Shelley Ritter
Shelley Ritter at Walker Ford

Shelley Ritter | Page 5

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
76 Reviews
4.7

76 Reviews

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76 Reviews of Shelley Ritter

February 07, 2024

Dealership Rating
Employee Rating

Walker Ford has been outstanding to work with! Tony Anderson always goes above and beyond to assure we get our fleet vehicles back in a timely manner. Great communication and customer service is a More

by BDOYLE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk , Anthony Anderson, Amber Montante

Feb 09, 2024

Walker Ford responded

Thank you for your positive review! We appreciate your kind words about Tony and our team at Walker Ford. We strive to provide excellent communication and customer service, and we're glad we could meet your expectations. Thank you for choosing us for your fleet vehicles.

January 20, 2024

Dealership Rating
Employee Rating

Very convenient having the service done at our property. Jacob and his partner were very thorough with the oil change. They checked the system and suggested follow up on a few items as well, More

by eveyvanhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Montante

Jan 23, 2024

Walker Ford responded

Thank you, for choosing our dealership and for your positive review. We truly appreciate your business and look forward to serving you again soon, whether at our shop or conveniently at your property.

January 18, 2024

Dealership Rating
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Walker Ford is probably the best dealership I’ve walked into in many many years they’re always on top of their game More

by J9DARDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk, Steve McHenry, Donald Mast , Amber Montante

Jan 23, 2024

Walker Ford responded

Thank you, we strive to deliver a consistently exceptional experience, so knowing we're succeeding means the world to us. We hope to see you again soon, have a wonderful day!

January 18, 2024

Dealership Rating
Employee Rating

Good service. Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee More

by JUDY_GUIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Walker Ford responded

We constantly strive to provide exceptional customer service, so knowing you felt well-looked-after makes us proud. We hope you have a great day, thank you!

January 17, 2024

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Employee Rating

The staff at Walker Ford are outstanding. Great service. They really care about us the costumers. Thanks again. More

by jamesjr1969fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Donald Mast , Beth Gee, Gatlin Hatcher, Amber Montante

Jan 17, 2024

Walker Ford responded

Thank you for your kind review of our staff! We sincerely appreciate your feedback and are delighted to hear that you had a great experience with our outstanding service. We hope to see you again!

January 07, 2024

Dealership Rating
Employee Rating

Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Walker Ford responded

It's truly rewarding to know our technicians provide such a helpful and attentive service. We appreciate your feedback, and we hope you have a wonderful day.

November 28, 2023

Dealership Rating
Employee Rating

ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI More

by sportfish2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to change your mind in the future.

November 19, 2023

Dealership Rating
Employee Rating

Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit. More

by dwrdmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Walker Ford responded

Thank you, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 13, 2023

Dealership Rating
Employee Rating

They fixed my car : brakes, oil change, and took an acorn out of the wheel well that was making a horrible noise…..and previously discovered why the gas tank wouldn’t register, but stayed on full all the ti More

by LINDAJOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast

Oct 16, 2023

Walker Ford responded

Linda, we're so glad to hear our team was able to diagnose and treat your vehicles issues. Thanks for trusting Walker Ford to keep your ride running smooth!

October 12, 2023

Dealership Rating
Employee Rating

Had spray in bedliner done, great job, and everyone was very friendly, and helpful. Thank you. More

by FISHHAWK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar , David Dixon, Salesman Ken

Oct 12, 2023

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Walker Ford and we hope to see you again.

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