Shelley Ritter
Shelley Ritter at Walker Ford

Shelley Ritter | Page 5

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
71 Reviews
4.7

71 Reviews

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71 Reviews of Shelley Ritter

January 07, 2024

Dealership Rating
Employee Rating

Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Walker Ford responded

It's truly rewarding to know our technicians provide such a helpful and attentive service. We appreciate your feedback, and we hope you have a wonderful day.

November 28, 2023

Dealership Rating
Employee Rating

ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI More

by sportfish2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to change your mind in the future.

November 19, 2023

Dealership Rating
Employee Rating

Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit. More

by dwrdmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Walker Ford responded

Thank you, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 13, 2023

Dealership Rating
Employee Rating

They fixed my car : brakes, oil change, and took an acorn out of the wheel well that was making a horrible noise…..and previously discovered why the gas tank wouldn’t register, but stayed on full all the ti More

by LINDAJOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast

Oct 16, 2023

Walker Ford responded

Linda, we're so glad to hear our team was able to diagnose and treat your vehicles issues. Thanks for trusting Walker Ford to keep your ride running smooth!

October 12, 2023

Dealership Rating
Employee Rating

Had spray in bedliner done, great job, and everyone was very friendly, and helpful. Thank you. More

by FISHHAWK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar , David Dixon, Salesman Ken

Oct 12, 2023

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Walker Ford and we hope to see you again.

September 21, 2023

Dealership Rating
Employee Rating

Finally a mobile service that will come out to you and take care of everything g that is needed. Glad this is now a common service. The technician came out right on time and was able to service everythin More

by Dbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Walker Ford responded

Thank you, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 21, 2023

Dealership Rating
Employee Rating

Good service. Amiable employees. I would come back anytime. Looking forward to coming back. Judy Stephens More

by MSFUSSALOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Walker Ford responded

Thank you for your review! We are glad to hear that you had a good experience with our service and found our employees amiable. We appreciate your feedback and hope to welcome you back soon.

June 22, 2023

Dealership Rating
Employee Rating

I called on Monday morning and car battery was replaced by their mobile unit by 2:00 More

by WGABY
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Walker Ford responded

Thank you for your review! We're glad to hear that our mobile unit was able to promptly replace your car battery. We hope to assist you again in the future!

June 09, 2023

Dealership Rating
Employee Rating

The service adviser was very pleasant and accommodated all my requests. They were prompt, completed the work on time and followed up after the service to make sure I was satisfied. More

by berubeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

May 17, 2023

Dealership Rating
Employee Rating

Had bodywork done on a company vehicle and they did an amazing job. customer service from shelley and terry was phenomenal. More

by jstk1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry in the auto shop. 5 stars.

May 17, 2023

jstk1098 responded

👍🏼

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