Shermica Malcolm
Shermica Malcolm at Advantage Toyota Valley Stream

Shermica Malcolm

Sales Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

Contact Me
4.8
187 Reviews

Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .

Dealership Experience

11 yrs, 1 mo

Industry Experience

27 yrs, 1 mo

Specialties & Trainings

Management

Sales

Employee Video

4.8

187 Reviews

Write a Review

187 Reviews of Shermica Malcolm

June 17, 2025

Dealership Rating
Employee Rating

Everyone was so nice and answered all my questions. The deal I thought I was getting was exactly what I received. There was no pressure or last minute add on. My car came in on time and it was perfect More

by Melisa111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Advantage Toyota Valley Stream responded

Thank you, Melisa! We're happy to hear that everything went just as expected and that you felt supported throughout the process. Enjoy your new car, it was a pleasure working with you!

June 15, 2025

Dealership Rating
Employee Rating

Please call me at 631-335-3269 if you really want to discuss this with me. This was a terrible experience! More

by Terry
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Erinson Duran, Stacy Carter

Jun 16, 2025

Advantage Toyota Valley Stream responded

We are sorry to hear about this and sorry to disappoint a customer. Please reach out to us at wecare@aagny.net as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

June 06, 2025

Dealership Rating
Employee Rating

The team at Advantage was helpful, knowledgeable, professional and paid prompt attention to my need. More

by ADEDAYOSONEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Femi Osewa, Travis Cobbs

Jun 09, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and for highlighting the helpfulness, knowledge, and professionalism of the team. It’s wonderful to know that prompt attention made a positive difference during your visit. Your feedback is greatly appreciated!

May 03, 2025

Dealership Rating
Employee Rating

This is the second time here on a Saturday and it seems that the sales manager does not have any respect for kids waiting with their parents in service. The meeting is going on but she is using all these F More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2025

Advantage Toyota Valley Stream responded

Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience you and your family had during your recent visit to our service department. We take pride in maintaining a family-friendly environment at Advantage Toyota, and the behavior you described is not in line with our standards. Please be assured that we are taking this feedback very seriously. We will address this issue with our management team to ensure that all staff members maintain professional conduct, especially in areas where customers and their families are present. Your satisfaction is important to us, and we appreciate you taking the time to share your concerns. We are committed to improving and providing a positive experience for all our customers. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

April 16, 2025

Dealership Rating
Employee Rating

Shermica and Akiera were incredibly kind and helpful. They helped us find the perfect car for our needs for a great price and explained everything very clearly throughout the process. Even Frank who did More

by DEVINJCWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain , Akiera

Apr 17, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to know that Frank also contributed to making the financing process smooth and efficient.

April 04, 2025

Dealership Rating
Employee Rating

Pleasant, knowledgeable, friendly, go above and beyond to ensure that your needs are fulfilled. I will always support Tayota. More

by tamara.patten55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Lakeem Burris

April 01, 2025

Dealership Rating
Employee Rating

Everyone at Advantage Toyota is amazing! They are so knowledgeable and patient. My sales person, Lakeem Burris, finance manager, Jessica Gipson, and sales manager, Shermica Malcolm, were all More

by SHERISE.SMITH1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lakeem Burris , Jessica Gipson

March 25, 2025

Dealership Rating
Employee Rating

Lakeem and Shemicka were both very helpful and kind. , they made the experience very easy and got me into a great vehivle More

by charla58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Lakeem Burris

Mar 26, 2025

Advantage Toyota Valley Stream responded

We're delighted to hear that Lakeem and Shemicka provided you with such helpful and kind service, making the process easy and enjoyable. Enjoy your new vehicle!

March 10, 2025

Dealership Rating
Employee Rating

I have been doing business with this dealership since 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also wi More

by paranyc620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Akin Dixon, Lakeem Burris , Jessica (Finance Dept.)

Mar 13, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to know that our staff's dedication and expertise have made your visits enjoyable. We truly appreciate your recommendations and look forward to serving you in the future.

February 19, 2025

Dealership Rating
Employee Rating

This is our 2nd new vehicle purchased from this wonderful dealership. Akiera D Chapman she is very professional and helpful. She is very stright foward and no string attached. We also want to thanks the mana More

by jack899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Akiera D Chapman

Feb 19, 2025

Advantage Toyota Valley Stream responded

Thank you so much for your kind words. We are happy to hear that you had another positive experience, and that Akiera and Shemica were able to assist you with your vehicle purchases. We appreciate your continued business and look forward to serving you again in the future.

1
...

Dealership Inventory (186 Vehicles)

used 2022 Toyota Highlander car, priced at $31,494
2022 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Toyota RAV4 car, priced at $39,343
2025 Toyota RAV4
new
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 Toyota Land Cruiser car, priced at $51,799
2024 Toyota Land Cruiser
used
Ice Cap exterior
Automatic
Four-wheel Drive
new 2025 Toyota RAV4 Hybrid car, priced at $46,304
2025 Toyota RAV4 Hybrid
new
Ruby exterior
Automatic
All-wheel Drive
new 2025 Toyota bZ4X car, priced at $40,274
2025 Toyota bZ4X
new
Elemental Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Toyota Corolla Hybrid car, priced at $27,463
2025 Toyota Corolla Hybrid
new
Ice exterior
Automatic
All-wheel Drive