Shermica Malcolm
Shermica Malcolm at Advantage Toyota Valley Stream

Shermica Malcolm

Sales Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

Contact Me
4.8
198 Reviews

Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .

Dealership Experience

11 yrs, 10 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Management

Sales

Employee Video

4.8

198 Reviews

Write a Review

198 Reviews of Shermica Malcolm

December 28, 2025

Dealership Rating
Employee Rating

Shermika and everyone at the dealership was great to work with. I felt very comfortable throughout the whole process from beginning to end. More

by syedvarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Selina Vicente

Dec 30, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your wonderful experience. It's fantastic to hear that Shermika and the team made you feel comfortable every step of the way. Your feedback means a lot to us and motivates everyone here to continue providing excellent service.

December 23, 2025

Dealership Rating
Employee Rating

Great experience. Went straight into negotiation, no hassle. Everyone was nice and not pushy like other dealerships. They even stayed later to get the paperwork done s More

by ELIZABETH.G22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Andújar

Dec 24, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and highlighting our team's approach. It's wonderful to know that you felt welcomed and appreciated the straightforward process. Your feedback about the staff’s helpfulness and accommodating nature is truly valued. Enjoy your new car!

November 26, 2025

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Employee Rating

Special thanks to Akiera Chapman and her boss for the quick and professional service wonderful, wonderful More

by lebowitz.solomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran , Akiera Chapman

Dec 01, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience and recognizing Akiera Chapman and her manager. We're truly glad to hear that you received quick and professional service during your visit. Your kind words mean a lot to our team.

November 23, 2025

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Employee Rating

This dealer is convenient but not forthcoming in their price one must do their research before dealing with them More

by perzeepeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Cobbs

Nov 24, 2025

Advantage Toyota Valley Stream responded

We appreciate your perspective on pricing transparency and understand how important it is to feel fully informed during the car-buying process. Your insights help us better understand our customers’ expectations.

November 21, 2025

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Employee Rating

Andy helped me with my tire pressure light being on and also with another discrepancy. Everything was done in a timely matter. More

by aquahorse
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

Nov 24, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and highlighting Andy’s assistance with your tire pressure light and other concerns. We’re glad to hear everything was addressed efficiently and that you were satisfied with the service. Your feedback is greatly appreciated.

October 08, 2025

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Employee Rating

It was is my dream to buy a brand new car. Toyota let me realize my dream. Even if the rate is a little high, I am working hard to be up to date. God bless you all! More

by MACEUSF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Advantage Toyota Valley Stream responded

Congratulations on your new car! We’re so happy to have been a part of helping you achieve your dream - it means the world to us. Thank you for your kind words and positivity. Wishing you many miles of happiness and safe driving ahead.

October 04, 2025

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Employee Rating

Everyone at the dealership was so helpful. They wert above and beyond to get me the car I wanted and made sure everything was setup inside and on my app More

by Nissansforever12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and for your kind words about the team. It’s wonderful to hear that everything was set up smoothly for you, both in your new car and on your app. Enjoy your new vehicle!

October 03, 2025

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Employee Rating

Throughout the process my trust was significantly eroded by the actions of various staff members. More

by E
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Edward Flores, Femi Osewa, Selina Vicente , Owen O. Gibson

Oct 06, 2025

Advantage Toyota Valley Stream responded

It’s concerning to hear that your experience did not meet your expectations, and we understand how important trust is when working with our team. Your perspective is valued and helps us reflect on how we interact with our customers.

September 27, 2025

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Employee Rating

I am very happy with the service that I received at the dealership. This my 5th Highlander I brought from you guys More

by CD5538
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for choosing us for your fifth Highlander. It’s wonderful to know that you’re happy with the service, and your continued support truly means a lot to everyone here.

Sep 29, 2025

CD5538 responded

Advantage Toyota Valley Stream always has excellent service and great customer care. I will see you when am ready for my six Highlander.

September 22, 2025

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Employee Rating

Advantage Toyota and my salesman, Mohamed Bamba were truly top shelf! Bamba was very kind, helpful, professional and was very informative throughout the entire process of purchasing my vehicle. Thank yo More

by bgammel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2025

Advantage Toyota Valley Stream responded

Thanks for the fantastic review! We're so glad Mohamed Bamba provided top-notch service throughout your vehicle purchase - it's great to hear he was kind, professional, and informative every step of the way. We're also happy to hear Akin Dixon in the service department took great care of you with honest and helpful advice. Your recommendation means a lot, and we’re proud to have a team that continues to deliver excellent experiences. Thank you for choosing Advantage Toyota!

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