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Shyla Saxton
363 Reviews
363 Reviews
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363 Reviews of Shyla Saxton
Verified Customer
August 04, 2023
They took 2. 5 hr. to change oil and rotate tires. Entirely too long. Shyla suggested that it takes longer for service of non-Honda vehicles and that I might want 5 hr. to change oil and rotate tires. Entirely too long. Shyla suggested that it takes longer for service of non-Honda vehicles and that I might want to find a Nissan dealer for service. After tire rotation the car pulled to the right because they put two different tires on the left and right front. I had to pay a local tire dealer to fix the problem. More
by labsoft
Other Employees Tagged: Zach Roberts
August 03, 2023
Shyla Saxton provided the ultimate customer service and as usual Manly Honda never fails in any area! We bought a 2020 Odyssey from Scott, a Honda pilot trail sport from Jhaylyn and an eye bring the odysse as usual Manly Honda never fails in any area! We bought a 2020 Odyssey from Scott, a Honda pilot trail sport from Jhaylyn and an eye bring the odyssey in for service on a regular basis. Mainly Honda never fails in any area. More
by Kdm169
Other Employees Tagged: Sean Lumibao , Jhaylyn Hall, Scott Hess
August 03, 2023
Shyla was fantastic! So helpful, professional and friendly. She explained all of the charges and everything that was done to my car. I always feel good about taking my ca So helpful, professional and friendly. She explained all of the charges and everything that was done to my car. I always feel good about taking my car to Manly. The staff is always excellent and the service is always efficient, timely and done right the first time, and my car is always in the same condition I gave it to them… unless they wash it for me! More
by TBACKMAN1
Other Employees Tagged: Ted Krupinsky
July 31, 2023
What should have been a 2 hr service was nearly 5. I don’t know if it’s volume of cars that are being handled or lack of mechanics, but this was way to long in my opinion. My last service at another d I don’t know if it’s volume of cars that are being handled or lack of mechanics, but this was way to long in my opinion. My last service at another dealer had a full service, tire rotation, a recall update and fixed a rattle and that was 3 hrs. More
by kentunes
July 29, 2023
Never called to update me on the status of my car. I had to call to check both times. My car had been there since 9am and promised to be ready same day but was not and had no reason as too why it wasn I had to call to check both times. My car had been there since 9am and promised to be ready same day but was not and had no reason as too why it wasn’t done. Then Monday I once again had to call and check in the status. Upsetting that you take it to the dealership to get the “best” work done but you’re in the dark about everything. Better communication would be appreciated. But when I did interact with Shula she was great. Thanks. More
by Kt
July 27, 2023
Very friendly, comfortable waiting area , tv is on and love the coffee machine . Just wish waiting oil changes could be one and a half hours . love the coffee machine . Just wish waiting oil changes could be one and a half hours . More
by PHILNDEB
Other Employees Tagged: Tom Haidet
July 23, 2023
Shyla was extremely attentive and very helpful. She kept me very well informed on the progress of my vehicle, as well as offered coffee and snacks while waiting. She kept me very well informed on the progress of my vehicle, as well as offered coffee and snacks while waiting. More
by STEVEN.WESTERNRETAIL
July 21, 2023
shyla is always super nice and helpful. everyone greets at the door and makes me feel seen. everyone greets at the door and makes me feel seen. More
by LUISMEDINA1711
Other Employees Tagged: Adolfo Salazar, Michael Salazar , Dave Ashby, Michael Lyons, Jerry Pea, Paul Remollino, Jordan Rheude, Bill Robertson, Angel Z
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