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Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 14

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

Write a Review

394 Reviews of Simo Bassi

April 22, 2023

Dealership Rating
Employee Rating

I was treated very professionally by the sales rep. The transaction was very smooth indeed. More

by STRIPES547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Errol Gillette

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Apr 23, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 20, 2023

Dealership Rating
Employee Rating

Assessed my needs and made a recommendation for a car to purchased. I am satisfied with the pick. More

by PHILLIPLEEMORRISON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Giovanne Sanchez

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Apr 21, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 20, 2023

Dealership Rating
Employee Rating

It’s the best I have some good deals at this place they are grate and good service More

by ERICKRIVERA69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez, Christopher Perez , Jacob Mckinney, David Monsalve, Yadriel Morales

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Apr 21, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 19, 2023

Dealership Rating
Employee Rating

Excellent experience Darrin was great ~ your sales team was amazing thank you all :) I will make sure I refer friends and family ~ More

by EILEEN.LAMPMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , darrin diaz

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Apr 19, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 16, 2023

Dealership Rating
Employee Rating

Great overall experience from salesperson, to manager and staff. they were all very courteous, friendly and knowledgeable. Couldn’t ask for a better team to help me purchase my new Genesis GV 70. More

by JLEONVAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Janlique Vazquez

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Apr 17, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 14, 2023

Dealership Rating
Employee Rating

All seems working hard but not enough sales staff to handle the number of new customers. Come with waiting room which can be video screen describing salient features n upfront expression of real start o More

by BOWH1966
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

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Apr 17, 2023

Universal Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 11, 2023

Dealership Rating
Employee Rating

Excellent service in a timely manner. I am very happy with my new Santa Cruz!! More

by PEBBLESAML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Writtenberry

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Apr 12, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 10, 2023

Dealership Rating
Employee Rating

Great customer service very clean place and the staff are very polite and very on going on service More

by Felix menendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Carolyn Toledo

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Apr 11, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, Felix, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 05, 2023

Dealership Rating
Employee Rating

I appreciate the reliability of Hyundai vehicles and the service at Universal Hyundai is great! More

by JHMorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

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Apr 06, 2023

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 23, 2023

Dealership Rating
Employee Rating

Everyone was super knowledgeable, patient and wonderful to work with!!! I will refer them to anyone looking for a car!!! More

by ADESOUZA02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

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Mar 23, 2023

ADESOUZA02 responded

I am very happy with my car and the service!

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