Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 13

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

June 07, 2023

Dealership Rating
Employee Rating

Very helpful. Did everything they could to help my daughter, a college student, to buy her first new car. She had such a good experience compared to what she has More

by DILIA.SANTANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez , darrin diaz

Jun 08, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Jun 08, 2023

Universal Hyundai responded

Thank you!!

June 02, 2023

Dealership Rating
Employee Rating

Best Hyundai dealership in central Florida. Universal Hyundai gave me a fair affordable price on my new vehicle that both Holler Hyundai or Greenway Hyundai could NOT beat. Miguel was professio More

by DANIEL_URRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto

Jun 02, 2023

Universal Hyundai responded

Thanks, Daniel! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager Gnava1@universalhyundai.com

May 27, 2023

Dealership Rating
Employee Rating

Was told on the phone I would get more for my trade in but they gave me way less than blue book value. Was also told I would get 3,500 discount but they didn't give me that either. More

by FTANGEL40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Miguel Resto

May 30, 2023

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2023

Dealership Rating
Employee Rating

From start to finish the service here was first rate. Miguel works his tail off to provide a great experience, even coming in on his day off to help finish the deal. Also got a great price on a tremendou More

by JAYEDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto

May 25, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

Dealership Rating
Employee Rating

Our agent was very helpful and informative was a pleasure to work with and answered all the questions my wife and I had More

by BRAUEDWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carolina Reyes

May 21, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

Dealership Rating
Employee Rating

A great service, there were politely, great job. Left with my car very happy. I recommend it 101%. Awesome. More

by PRINCESS87PR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

May 21, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congrats on your new vehicle! We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 13, 2023

Dealership Rating
Employee Rating

Couldn't be happier with the buying experience. Knowledgeable and helpful. Thanks for everything love the vehicle More

by Cookiepuss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

May 14, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2023

Dealership Rating
Employee Rating

Our salesperson Chris was responsive in our need to correct a previous buying error. He showed us a couple interior options and we were thrilled to chose a lighter option. He also clarified the unlock/ More

by Dobber91
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

May 03, 2023

Universal Hyundai responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2023

Dobber91 responded

Not certain who Simo Bassi was, as Chris handled our dealer experience.

April 29, 2023

Dealership Rating
Employee Rating

Good prices, good services the people is there to help you if you have any question More

by PEGGY_ORTIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Universal Hyundai responded

Ms. Ortiz, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with us and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2023

Dealership Rating
Employee Rating

Thanks for your help I'm writing as many words as possible to get to 15. More

by XMARRIOTT
Recommend Dealer
Yes
May 01, 2023

Universal Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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