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Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 15

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

March 14, 2023

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Employee Rating

Horrible no me gusto el servicio el vendedor muy malo y no me gusto para nada More

by YOMALIXLUNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frankie Martinez

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Mar 15, 2023

Universal Hyundai responded

Gracias por enviar sus comentarios, y nos disculpamos de antemano por no brindarle una experiencia de servicio excepcional. Nunca nos ha gustado ver que nuestro servicio no cumplió con los estándares que los clientes esperan, pero reseñas como esta nos ayudan a mejorar. Si no le importa comunicarse con nosotros para que podamos hablar directamente, nos encantaría abordar sus inquietudes en detalle. Gina Nava Gerente de Reputación gnava1@universalhyundai.com

March 14, 2023

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Employee Rating

They were honest and kept their word. They gave us a good deal on our new Tucson. More

by CRTREPORTER125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Ramces Rivera , Rhoda Allen, Kesia Rivera, Dustin

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Mar 15, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 14, 2023

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Employee Rating

Exceeded my expectations of what buying a car from a dealership could be. I typically dread the process, but Fabio made it easy, clear, and I left with a car BETTER than what I had hoped to get. More

by P_FRANK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabio Ventura

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Mar 14, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 13, 2023

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Employee Rating

Matt was amazing, informative and very patient. Carlos the manager worked with me on prices & got me into a vehicle I thought I could not afford. I have never had such a fast and smooth experience More

by pmperez823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Sanchez, Carlos sales manager

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Mar 14, 2023

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 10, 2023

Dealership Rating
Employee Rating

I am a Repeat Customer. ..And I love coming here for Service and My New Purchase. Excellent. More

by HERNT51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Frankie Martinez, Francisco Melendez , Robert Redford

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Mar 13, 2023

Universal Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 22, 2023

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Employee Rating

I love the service I receive from Cesar and the team. Thank you for everything More

by MIDVAMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

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Feb 23, 2023

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 21, 2023

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Employee Rating

Everyone was friendly, knowledgeable, and professional. I didn’t feel pressured to buy a car. More

by BRIANJMOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

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Feb 22, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 01, 2023

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Employee Rating

Helped us find exactly what we needed at a reasonable price. Everyone was extremely helpful. Thank you More

by FLUCINDA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

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Feb 01, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 31, 2023

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Employee Rating

I had an excellent experience. Jacob went above and beyond! A b c d e More

by barbarawittels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Mckinney

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Feb 01, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 20, 2023

Dealership Rating
Employee Rating

Good and fast service Respectful and very simple the buy of my car. I very thankful More

by SILVAAWANDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Jennifer Cacciola

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Jan 22, 2023

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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