Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Simo Bassi

Overview Reviews (394) Inventory (880)

Contact Me

View All Employees

< View All Employees

Simo Bassi

Simo Bassi | Page 18

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me

4.7

394 Reviews

Overview Reviews (394) Inventory (880)

4.7

394 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Simo Bassi

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

394 Reviews of Simo Bassi

November 04, 2022

Dealership Rating

Employee Rating

They made the very time consuming experience of finding and buying a car mostly painless. and buying a car mostly painless. More

by EMILY.SIGSBY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Errol Gillette

Report | Print

Nov 07, 2022 -

Universal Hyundai responded

Emily, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 04, 2022

Dealership Rating

Employee Rating

This is the fourth vehicle that have bought here I would not go anywhere else not go anywhere else More

by AMANDAPOWERS81

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera, Janlique Vazquez, Johnathan Weidner , Jonathan Writtenberry

Report | Print

Nov 07, 2022 -

Universal Hyundai responded

Amanda, It's fantastic to hear that we provided you with great customer service while assisting you with your 4th new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 28, 2022

Dealership Rating

Employee Rating

Good customer service. Very nice clean showroom. Marco treated us very well and I would recommend him and this dealership. Very nice clean showroom. Marco treated us very well and I would recommend him and this dealership. More

by DJOINER922

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frankie Martinez, Hector Riquel , Marco Hurtado

Report | Print

Oct 28, 2022 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 22, 2022

Dealership Rating

Employee Rating

excellent service. knowledgeable. courteous. professional. a pleasure to do business with. will come back always knowledgeable. courteous. professional. a pleasure to do business with. will come back always More

by MANIEBMILLER

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Salazar

Report | Print

Oct 23, 2022 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 07, 2022

Dealership Rating

Employee Rating

Lovely dealership and experience all around! I was very impressed with the cleanliness of the showroom and restroom. I was very impressed with the cleanliness of the showroom and restroom. More

by JAMESCOHEN1970

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: darrin diaz

Report | Print

Oct 08, 2022 -

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 07, 2022

Dealership Rating

Employee Rating

Professional and clean. Very friendly and courteous. My salesman was very personable and took good care of me. Very friendly and courteous. My salesman was very personable and took good care of me. More

by JONATHAN.BRANTLEY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Errol Gillette, William King

Report | Print

Oct 08, 2022 -

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 07, 2022

Dealership Rating

Employee Rating

Universal Hyundai is always clean, courteous, and has a good inventory to showcase. They are willing to work with you to find a car that fits your needs. good inventory to showcase. They are willing to work with you to find a car that fits your needs. More

by PAISLEYFOX

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carolina

Report | Print

Oct 07, 2022 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 29, 2022

Dealership Rating

Employee Rating

when I buy a brand new car, I wish that everything is working perfectly. but my car have 2 problems not to important and one very worrying problem. I did not expect it. working perfectly. but my car have 2 problems not to important and one very worrying problem. I did not expect it. More

by DLIMOLI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johnathan Weidner, Brian Cortes

Report | Print

Oct 02, 2022 -

Universal Hyundai responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Oct 02, 2022 -

DLIMOLI responded

I need an appointment urgently to fix the issues. my cell phone is 407 2854585. thanks

September 23, 2022

Dealership Rating

Employee Rating

Great customer service very helpful and friendly staff my seller is the best recommend her seller is the best recommend her More

by CASILLAS.SONIA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Janlique Vazquez , Don’t remember my finance person name

Report | Print

Sep 24, 2022 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 19, 2022

Dealership Rating

Employee Rating

My experience was excellent! The process was very fast and the service was good. They helped me with the car of my dreams The process was very fast and the service was good. They helped me with the car of my dreams More

by ANDREACANO46

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marco

Report | Print

Sep 20, 2022 -

Universal Hyundai responded

Andrea, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Dealership Inventory (880 Vehicles)

2026 Hyundai Santa Fe | new

$37,307

2026 Hyundai Santa Fe

new

Hampton Gray exterior

Automatic

Front-wheel Drive

$37,307

View Vehicle Details

View Details

2018 Hyundai Tucson | used

$13,765

2018 Hyundai Tucson

used

Dazzling White exterior

Automatic

Front-wheel Drive

$13,765

View Vehicle Details

View Details

2026 Hyundai Palisade Hybrid | new

$59,767

2026 Hyundai Palisade Hybrid

new

Abyss Black Pearl exterior

Automatic

All-wheel Drive

$59,767

View Vehicle Details

View Details

2026 Hyundai Kona | new

$26,117

2026 Hyundai Kona

new

Neoteric Yellow exterior

Automatic

Front-wheel Drive

$26,117

View Vehicle Details

View Details

2026 Hyundai Santa Fe | new

$42,226

2026 Hyundai Santa Fe

new

Ecotronic Gray exterior

Automatic

Front-wheel Drive

$42,226

View Vehicle Details

View Details

2021 Hyundai Palisade | used

$26,097

2021 Hyundai Palisade

used

Becketts Black exterior

Unknown

All-wheel Drive

$26,097

View Vehicle Details

View Details

View All Inventory