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Simo Bassi

Overview Reviews (394) Inventory (880)

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Simo Bassi

Simo Bassi | Page 19

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7

394 Reviews

Overview Reviews (394) Inventory (880)

4.7

394 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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394 Reviews of Simo Bassi

September 14, 2022

Dealership Rating

Employee Rating

It was a great service and the the staff working at the dealer are alway helpful dealer are alway helpful More

by MJMM88

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Roman, Giovanne Sanchez

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Sep 15, 2022 -

Universal Hyundai responded

We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 08, 2022

Dealership Rating

Employee Rating

My salesman, Carlos Roman, was extremely helpful and knowledgeable. He wasn’t pushy but he asked questions to help me with the process. knowledgeable. He wasn’t pushy but he asked questions to help me with the process. More

by Rlwidaho

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Roman

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Sep 09, 2022 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 06, 2022

Dealership Rating

Employee Rating

The car buying experience was great, and everyone took their time to make sure I understood and to help me find a car I was happy with! their time to make sure I understood and to help me find a car I was happy with! More

by KALAEYOUNG

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera, Christopher Johnson

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Sep 07, 2022 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 03, 2022

Dealership Rating

Employee Rating

Foi tudo certo com a aquisição do veículo. Espero que o carro seja bom e esteja realmente certificado com qualidade. Espero que o carro seja bom e esteja realmente certificado com qualidade. More

by EVANDROMFILHO

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yadriel Morales

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Sep 05, 2022 -

Universal Hyundai responded

Evan, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 02, 2022

Dealership Rating

Employee Rating

Raul Martinez was amazing! He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of the stereotypes, but Raul debunked all of them along with my expectations, he gave me an amazing deal, was extremely understanding/empathetic and very patient with me. If you are in the market for a car I most definitely recommend Raul Martinez at Universal Hyundai to help you out! More

by VICTORIAR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raul Martinez , Luis Narvaez

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Sep 05, 2022 -

Universal Hyundai responded

Victor, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that Raul was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 01, 2022

Dealership Rating

Employee Rating

Thanks again for another great experience on purchasing a car. My husband is very happy with his veloster car. My husband is very happy with his veloster More

by DAS923LSNY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christopher Perez

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Sep 01, 2022 -

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 26, 2022

Dealership Rating

They are very helpful and polite. Anytime I need extra help they are there for you Anytime I need extra help they are there for you More

by MOOVOGEL

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera, Brian Cortes

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Aug 29, 2022 -

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 07, 2022

Dealership Rating

Carolina was my sales consultant and she was wonderful. She knew what was important to me and went out of her way to find the features and colors I wanted in the Tucson, then drove to Sarasota to pick it She knew what was important to me and went out of her way to find the features and colors I wanted in the Tucson, then drove to Sarasota to pick it up, brought it back and had it detailed and fueled, and THEN knowing that my wife was sick she offered to deliver the car to my house. She walked me through all the features and capabilities, helping me program my phone into the system. It couldn’t have been a better car buying experience. More

by SPENCER5105

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carolina Reyes

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Aug 08, 2022 -

Universal Hyundai responded

Spencer, It's great to hear that Carolina was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Tucson! Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 05, 2022

Dealership Rating

Salesman was good a little pushy but not too bad. Finance people are very pushy and not understanding at all if a person wants to finance outside of Hyundai. Finance people are very pushy and not understanding at all if a person wants to finance outside of Hyundai. More

by SELSBERRY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Salazar

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Aug 08, 2022 -

Universal Hyundai responded

We're sorry to hear that you didn't have a completely satisfying experience. Please reach out to us at your convenience. We'd like the opportunity to discuss your visit in greater detail. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 01, 2022

Dealership Rating

Customer service was fantastic. Really recommend this dealership to all my friends and family members. Really recommend this dealership to all my friends and family members. More

by SAMARQUNADI89

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera, Michael Hernandez

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Aug 02, 2022 -

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Michael, Simo, and Ramces here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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