Simon Chan | Page 14

I have reviewed Simon before on my 3 different trips to Cobb County Toyota and the speech to text feature was not fixed and Simon told me they had called Corp and that particular function was down on the 2 Cobb County Toyota and the speech to text feature was not fixed and Simon told me they had called Corp and that particular function was down on the 2020 Highlanders and a software update would have to be issued and there was no ETA on that. Yet the very next day I was programming phone numbers into my Highlander and saw a button on my android phone that said off by the microphone, so I switched it to on and the speech to text feature has been working fine ever since. More

by Jerry Selby Verified Customer Verified Customer

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It is the best I’ve experienced! Simon is wonderful! Waiting area was nice. Thank you. Simon is wonderful! Waiting area was nice. Thank you. More

by GRAMMYRUNKLE Verified Customer Verified Customer

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Raven need more training and Zack is a joke telling me that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I work from home. Come on please. More

by KIMBERLYFRYAR47 Verified Customer Verified Customer

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I am never disappointed when I visit Cobb County Toyota. My satisfaction is their goal! My satisfaction is their goal! More

by MICKIEHOOD Verified Customer Verified Customer

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The service was not impressive for the reason that the previous service was not done as they should and i have never even heard of mild dew in AC system. That looked as him service centre is skimming the previous service was not done as they should and i have never even heard of mild dew in AC system. That looked as him service centre is skimming the customers. Also need to see why the previous service agent did not advice properly. If all the stuff was recommended by agents bill shows as "Customer Wanted". This is disgusting. I hope they read and the Owner of this place calls. More

by VISWANATH.DOKKA Verified Customer Verified Customer

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Fast quick efficient and competent service, I had the best experience. I definitely going back. Thank you! best experience. I definitely going back. Thank you! More

by andreavictor1 Verified Customer Verified Customer

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Been going to this service center for years - Jeff silvers is the only person I trust with my vehicle . He’s great! The actual service technicians can be a little “cleaner.” - I keep my car very clean silvers is the only person I trust with my vehicle . He’s great! The actual service technicians can be a little “cleaner.” - I keep my car very clean - upon pick up, the technicians had gotten dirt from grease on hands on the white part of the door (so I had to clean that up when I got home). Also, if they can remember to not put the “service due” sticker on the front window tint strip - it should go below it. The service technicians could pay a little more attention to cleanliness .. but the service advisors are always great and very helpful! More

by bobo477 Verified Customer Verified Customer

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I made a last minute appointment for a 30K service and Simon had me out in 2 hours. The cubicles in the work area are awesome and I actually was productive too. Cobb County Toyota Service is top notch. Simon had me out in 2 hours. The cubicles in the work area are awesome and I actually was productive too. Cobb County Toyota Service is top notch. More

by MSA1798 Verified Customer Verified Customer

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Simon is always great to work with. Very easy to communicate with and keeps me informed Very easy to communicate with and keeps me informed More

by WTT822 Verified Customer Verified Customer

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Simon provided excellent customer service and was very helpful. I was in and out of the service department is less than an hour. Very please. Thanks, Simon. helpful. I was in and out of the service department is less than an hour. Very please. Thanks, Simon. More

by riveselmore Verified Customer Verified Customer

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