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503 Reviews of Simon Chan
April 15, 2025
Simon did a wonderful job! He was very thorough and did a great job of communicating with me explaining what all would be done and explaining the costs prior to the service. He was very thorough and did a great job of communicating with me explaining what all would be done and explaining the costs prior to the service. I will go the Simon every time. More
by mccallm4
Verified Customer
April 09, 2025
I recently got my car repaired with the collision center. I have to say that they did an outstanding job. This is why I keep coming back: reliability. I have to say that they did an outstanding job. This is why I keep coming back: reliability. More
by TYMACIA.FLOYD
Other Employees Tagged: JC Cooper, Costas Hernandez
April 08, 2025
Left with same issue as when I arrived Been there 3 times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset More
by J M
Other Employees Tagged: Katie Fuller
April 08, 2025
Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More
by DEANSJOLIN
Other Employees Tagged: Zach Claybrooks, Carlos Ortega, Costas Hernandez, Jason Wade, Frank Mauka, Anthony Sullivan, Jeff Silvers, Brent Stump , Todd Pluger, Lake Shipley, Justin Holmes
April 05, 2025
My appointment was at 8:40 am. I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I was told the repairs wouldn’t be complete until the following day. I asked about a loaner car and I was told I could rent a car. This wasn’t what I expected to hear after my car had been with your service department all day. So, I will have to come back another day. B More
by Wood
April 02, 2025
Simon communicates timely and effectively. He always makes additional effort to explain the content of the service to make customers understand where their money is spent. He always makes additional effort to explain the content of the service to make customers understand where their money is spent. More
by evanhuang.tw
March 31, 2025
I have reviewed Simon before on my 3 different trips to Cobb County Toyota and the speech to text feature was not fixed and Simon told me they had called Corp and that particular function was down on the 2 Cobb County Toyota and the speech to text feature was not fixed and Simon told me they had called Corp and that particular function was down on the 2020 Highlanders and a software update would have to be issued and there was no ETA on that. Yet the very next day I was programming phone numbers into my Highlander and saw a button on my android phone that said off by the microphone, so I switched it to on and the speech to text feature has been working fine ever since. More
by Jerry Selby
March 27, 2025
Raven need more training and Zack is a joke telling me that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I work from home. Come on please. More
by KIMBERLYFRYAR47
Other Employees Tagged: Blake gonsalves, Zach Claybrooks
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