486 Reviews of Simon Chan
March 01, 2025
excellent service all around! would not go anywhere else to purchase and service my toyotas would not go anywhere else to purchase and service my toyotas More
Other Employees Tagged: Rob Smith, Austin Meek, Zach Claybrooks, Merrick Shaw, Gregory Munroe, Bernard Faulk, Brad Magerl, Jeff Silvers , Todd Pluger
February 24, 2025
Jeff Silvers is a top notch Service Manager, he and his team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or any/all repairs. Jeff provides details on all the work and is extremely insightful. Overall - extraordinary professionals throughout the Service Department, from porters to parts - each employee is always reaching out and ensuring I am being accommodated and helped; Anthony, Simon and many others. Courteous and well organized team! More
Other Employees Tagged: Anthony Sullivan, Jeff Silvers
February 24, 2025
Quality service with very helpful staff. They keep you informed and let you know the status of your vehicle. I love the oil change service and the way it is performed. They keep you informed and let you know the status of your vehicle. I love the oil change service and the way it is performed. More
February 23, 2025
We have purchased 6 cars over the years from Cobb County Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, JC Cooper, Costas Hernandez, Jeff Silvers, Bob Nascimento
February 22, 2025
Everyone is so helpful and nice. I was greeted upon entering the building. I feel welcomed at the dealership. I was greeted upon entering the building. I feel welcomed at the dealership. More
Other Employees Tagged: Costas Hernandez
February 21, 2025
Excelente trabajo el realizado y el servicio de traslado fue bueno. Las instalaciones limpias y agradables fue bueno. Las instalaciones limpias y agradables More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, JC Cooper, Costas Hernandez, Jeff Silvers, Bob Nascimento
February 20, 2025
Simon is my "go to" for anything on my 2018 Tundra. I am probably paying more than I could elsewhere but I have confidence in him and/or Cobb County Toyota that it's done right. I am probably paying more than I could elsewhere but I have confidence in him and/or Cobb County Toyota that it's done right. More
February 18, 2025
WE had brakes put on our 4Runner at one Toyota Dealership. Wound up at Cobb County for the next one and they informed us we AGAIN needed brakes on the rear. Allowed them to do the work. Went ba Dealership. Wound up at Cobb County for the next one and they informed us we AGAIN needed brakes on the rear. Allowed them to do the work. Went back yesterday for next oil change. They again told us we needed rear brakes. When my wife informed them they just changed them the last visit, he backtracked and blamed the tech in the back. Now we questions if we even needed brakes the last time we took it in. Will be very hard to trust what they tell me in the future. This was after a 2 hour wait and my wife could see her car for the last 30 minutes with no communication that vehicle was finished. More

